After-Sales Manager

Description

Job Summary: We are seeking a proactive and leadership-oriented professional to supervise operations, ensure quality, and manage personnel in an automotive environment. Key Responsibilities: 1. Leadership in supervising operations and personnel 2. Ensuring quality and efficiency in vehicle repairs 3. Problem resolution and customer service **Profile:** * Mechanical, Mechatronics, Industrial Engineering or related degree * Age 30–45 * Experience in the truck industry (mandatory) * Responsible, proactive, and leadership-oriented * Personnel management experience **Responsibilities:** * Supervise timely and proper reception and delivery of vehicles by service advisors * Monitor open repair orders for the day, as well as warranties, repairs, and additional work on all vehicles in the workshop * Ensure quality across all involved departments * Warranty control for vehicles * Resolve operational issues * Plan, organize, direct, and control human and material resources under supervision * Address customer inquiries or concerns regarding repairs, warranties, or services performed on vehicles * Performance measurement and objective-based work * Supervise correct application and execution of processes Employment Type: Full-time Salary: $30,000.00 – $50,000.00 per month Benefits: * Company parking * Option for indefinite-term contract * Complimentary uniforms Experience: * Automotive industry: 2 years (preferred) Work Location: On-site employment