STORE ASSISTANT MANAGER

Description

Position Summary: We are seeking a Store Assistant Manager with experience in commercial management and leadership to supervise operations, staff, and customer service within a food company. Key Highlights: 1. Opportunity to lead and manage teams in a dynamic commercial environment. 2. Key role in inventory management and store operations. 3. Responsibility for customer service and conflict resolution. **Who We Are:** LA RECETA DE MAMÁ We are a 100% Mexican company specializing in the marketing of a wide variety of high-quality food products—from seasonings and spices to dried fruits and medicinal herbs—at competitive prices. We are currently seeking: ***"Store Assistant Manager"*** **Requirements:** · Education: Bachelor’s degree in Administration or Marketing, completed (degree awarded) · Age: Between 25 and 45 years old · Minimum 2 years of experience in the same position (Manager or Assistant Manager), preferably in the commercial sector (Food, Seeds) · Billing experience: minimum 6 months · Easy access to Mercado de Abastos · Availability to work weekends · Discreet personnel due to the nature of information handled. **Knowledge:** · Sales techniques (retail, wholesale) · Inventory administration and control · Store image management · Handling of perishable goods · Consumer protection laws · Federal Labor Law · Customer service and support techniques · General accounting principles · Computer software (Office) and Retail One, Cashier Systems, SAP · Supervision of operational staff (minimum 50 people) · Computer equipment handling (Office suite) · Intermediate Excel proficiency · Electronic invoicing 4.0 **General Functions and Responsibilities:** * Staff management capable of supervising and delegating tasks * Support at cash registers: processing cancellations, cash withdrawals, issuing change funds to customers, delivering partial cash register forms, performing cash register closings, and depositing cash into the safe * Customer service: assist the Customer Service Supervisor with unresolved inquiries (e.g., pricing, product-related questions) * Quotations * Sales floor supervision: cleanliness, checking container refills, ensuring products are not mixed * Support procurement department with purchase orders and stock replenishment * Support in stock control and product restocking * Identifying procurement needs * Liaising with the Warehouse department to ensure adequate in-store stock levels * Merchandise arrangement * Pricing: verify correct pricing in SAP system and on the sales floor * Supervising sales assistants (meal schedules, work shifts) * Shelf display arrangement * Adding new product codes into the system * Inspecting the Weighing Center * Overseeing general store cleanliness (aisles, containers, etc.) * Resolving conflicts with customers and staff arising during working hours * Preparing reports requested by management * Invoicing **Skills:** **Leadership** * Communication * Personnel management * Conflict resolution * Working under pressure * Results orientation * Sense of urgency * Teamwork We Offer: · Monthly nominal salary of $32,000 MXN · Bi-weekly payments · Statutory benefits · 100% IMSS contributions · Work schedule: Monday through Sunday, 8:00 AM to 6:00 PM (1.5-hour lunch break), with midweek day off · Fully on-site work at Mercado de Abastos location Interested candidates may apply via this platform or send their CV to 33 3156 8579, addressed to Lic. Ana Pérez Salary: $32,000.00 per month Benefits: * Company-provided mobile phone * Complimentary uniforms Application Question(s): * How many years of experience do you have as an Assistant Manager or Store Supervisor? Work Location: On-site employment