Store Manager

Description

Job Summary: Store Manager responsible for executing sales floor processes, inventory management, and human resources, leading the customer experience and ensuring proper product display. Key Highlights: 1. Lead the customer shopping experience. 2. Be part of a dynamic #AllTerrain team. 3. Professional development in an international environment. Dollarcity continues to break conventions in the retail industry. With our innovative business model, we have successfully opened over 700 stores across 5 countries in the region, delivering value to our customers and moving closer to our vision of reaching all of Latin America. Join Dollarcity and become part of a top-tier team, where our #AllTerrain DNA enables us to face daily challenges with agility, dynamism, and commitment. **As Store Manager:** You will be primarily responsible for the accurate execution of all sales floor processes, including cash handling, inventory management, internal and external customer service, human resource management, among others. Your mission is to add value to the business by leading our customers’ shopping experience and ensuring proper product display and pricing. What will your day-to-day look like? You will correctly implement sales floor policies and procedures, including: opening/closing, product placement, cash handling, asset protection, cleaning, etc. You will lead inventory administration to ensure accuracy and guarantee appropriate restocking of merchandise. You will ensure that store rules and regulations are clearly explained, understood, and properly followed by all members of your team. You will plan work schedules and vacations according to business needs. You will manage and resolve customer complaints, questions, and inquiries. You will safeguard the safety and well-being of your team in accordance with company policies. You will develop, train, and motivate your team while embodying Dollarcity’s values and culture. What do you need to succeed? University degree. Minimum 3 years of experience in similar leadership positions. Energy, attention to detail, customer service orientation, and assertiveness. Flexibility in scheduling and mobility. By joining Dollarcity… You will make an impact on the business, contributing to the rapid expansion of a regionally recognized retail company. **You will experience an #AllTerrain culture:** dynamic, challenge-driven, and centered on continuous learning. You will accelerate your professional career by developing within an international environment alongside top-tier teams.