Description
Position Summary:
Customer Service Advisor – Pension and Credit to provide personalized service and financial solutions, assisting customers with their pension procedures and offering loans.
Key Highlights:
1. Personalized customer service and assistance with pension procedures
2. Identification of financial needs and cross-selling of loans
3. Specialized training on pension processes and credit products
**Advance your career at Profuturo!**
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Do you enjoy **customer service, sales**, personalized support, and are you seeking a job with a **base salary + commissions** and stability?
This is your opportunity to join as a **Customer Service Advisor – Pension and Credit**, supporting our clients throughout their **pension application process** and providing them with **financial solutions through loan placements.**
### **✅ What we offer**
* Competitive base salary + **commissions** + bonuses
* Statutory and above-statutory benefits (savings fund, sports activities, corporate events)
* Specialized training on **pension processes and credit products**
* Professional development plan and internal growth opportunities
* Positive, professional work environment focused on service
### **Your mission**
* Provide **personalized service** to customers undergoing the pension application process.
* Guide and accompany customers clearly and empathetically at each stage of the process.
* Identify financial needs and conduct **cross-selling of loans**, offering suitable solutions based on their profile.
* Explain the terms, benefits, and requirements of financial products in simple language.
* Follow up with customers from application through formalization.
* Achieve service and placement targets, building trust and long-term relationships.
### **Requirements**
* Completed high school diploma (mandatory)
* Experience in **customer service** and/or sales (preferably in the financial sector)
* Strong communication skills and empathetic client interaction
* Results-oriented mindset and enthusiasm for commission-based compensation
* Interest in financial guidance and advisory support
**Apply today and become part of Profuturo**, helping more people secure their retirement and improve their financial well-being.
**Your future starts here.**