Telephone Collections Officer

Description

Job Summary: A responsible professional focused on recovering customer portfolios, conducting telephone negotiations and clarifications with customers to meet performance metrics. Key Highlights: 1. Customer portfolio recovery with a results-oriented approach 2. Telephone-based customer management and negotiation for payment agreements 3. Excellent work environment and professional growth **Sama Freight is seeking a Corporate Telephone Collections Officer for overdue accounts** **Objective:** A responsible professional focused on recovering customer portfolios, aiming to meet performance metrics. **Responsibilities:** Conduct telephone-based management, negotiation, and clarification with customers to recover outstanding accounts by handling objections and establishing payment agreements. **Requirements:** · Completed high school education · Professional appearance · Minimum 1 year of experience in telephone collections · Immediate availability · No transportation issues: La Calma, 45070 Zapopan, Jal. **Competencies:** · Negotiation skills · Objection handling · Organization and efficient time management · Results orientation and goal achievement **We Offer** · Base salary: $9,500 MXN per month (tax-free) · Transportation allowance: $500 MXN · Statutory benefits · Monthly commissions: $10,000–$50,000 MXN · Excellent work environment · Career growth and job stability · 100% on-site work · Working hours: 9:00 AM–6:00 PM, Monday to Friday Salary: $9,500.00–$20,000.00 per month Benefits: * Salary increases * Transportation assistance or service * Free parking * Option for an indefinite-term contract * Employee referral program * Cafeteria service * Company-provided mobile phone Experience: * Collections management: 2 years (Mandatory) Work Location: On-site employment