Job Summary: Support real-time monitoring and tracking of operations, manage incidents, coordinate with operational departments, and identify improvements in control processes. Key Highlights: 1. Real-time monitoring and tracking of operations 2. Incident management and generation of management reports 3. Coordination with operational departments and identification of improvements **Control Room Analyst** **Work Location**: CEDIS Cristalería La Única **Working Hours**: Monday to Friday, 8:30 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM. **We Offer**: * **Benefits exceeding legal requirements** (100% IMSS coverage, 20-day bonus, 30% vacation premium). **Savings Fund**. **Merchandise discount**. **Loans**. **Birthday benefit**. **Profit sharing**. **Main Responsibilities**: * Support real-time monitoring and tracking of operations. * Manage incidents and assist in generating management reports. * Assist in coordinating with operational departments to ensure service continuity. * Identify areas for improvement in control and monitoring processes. * Receive credit, collections, and authorization-related orders and transfers. * Deliver store and customer orders to the warehouse manager for distribution to respective departments. * Assist in inventory and movement inquiries. **Requirements**: * Bachelor's degree or Engineering degree (or currently pursuing one). * Minimum 6 months of experience in similar positions (preferred). * Basic Excel knowledge. * Availability to work rotating shifts. * Strong analytical skills, proactivity, and teamwork ability.
Juan García
Indeed · HR
Juan García
Indeed · HR
