MacStore Midtown Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to provide support to Apple users and promote additional services. Key Highlights: 1. Technical training and professional experience with Apple products 2. Professional stability and development 3. Opportunity to become an Apple Certified Macintosh Technician MacStore is the leading distributor of Apple products and services in Latin America (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your role and gain lifelong experience. **We are looking for:** **Computer and Telephony Equipment Repair Technician for the MACSTORE MIDTOWN branch** **Profile:** * Completed high school diploma / technical degree. * Minimum 1 year of experience repairing computers and telephony equipment. * Passion for customer service and attention. * Residence near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and indicators. **We offer:** * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately three months' worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite employment contract. * Professional stability and development. * Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the profile requirements, apply through this channel and we will contact you shortly.