MacStore Technical Support

Description

Job Summary: We are seeking a computer and telephone equipment repair technician with a passion for customer service to provide support to Apple users and promote additional services. Key Highlights: 1. Apple Certified Macintosh Technician certification 2. Professional stability and development 3. Salary increase and performance-based bonuses **At MacStore, Apple's #1 distributor, we are looking for:** ### **Computer and telephone equipment repair technician for the branch:** **MACSTORE ANDARES** **Profile:** * Completed high school or technical degree. * Minimum 1 year of experience in computer and telephone repair. * Passion for customer service and support. * Residency near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and indicators. **We Offer:** * Base monthly salary of $9,900.00 MXN (gross). * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months' worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite-term employment. * Professional stability and development. * Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the profile, apply through this channel and we will contact you shortly.