Position Summary: Manages the warranty process from receipt to resolution, ensuring technical evaluations, proper recordkeeping, and effective communication with stakeholders. Key Highlights: 1. Manages the end-to-end product warranty process 2. Performs technical diagnostics and inventory control 3. Communicates effectively with sales points and suppliers Manages the warranty process from product receipt to final resolution, ensuring accurate technical evaluations, complete documentation, effective communication with sales points and commercial department, procurement, and suppliers, as well as timely follow-up until closure of each case. Technical Knowledge: Basic testing for electronic equipment diagnostics. Identification of physical and functional failures. Inventory control and documentation. Use of basic measurement and diagnostic equipment (multimeter, testers, power supplies). Languages / Software: Experience with warranty management systems or ERP systems (Odoo preferred). Microsoft Office suite, especially Excel and Gmail. Academic Qualifications: Technical degree in electronics, maintenance, electromechanics, or related field. High school diploma acceptable if accompanied by verifiable technical work experience. Work Experience: 1–2 years in technical inspection, warranty handling, basic technical support, or technical warehouse roles. Salary: $12,000\.00 per month Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
