617 Help Desk & IT Support in Jalisco lowest at $1100.0+

Warehouse Data Entry Clerk65173575489154120

Job Summary: We are seeking a Data Entry Clerk / Control Desk Operator to join our team, performing data entry, documentation registration, and inventory management. Key Highlights: 1. Opportunity for career development and job stability. 2. Work schedule from Thursday to Sunday, allowing 3 days off. At SBGROUP LOGISTICS, we are looking for talented individuals to join our team as: Data Entry Clerk / Control Desk Operator **Required Profile:** * High school diploma or technical degree with certification * Data entry into systems * Basic Excel skills * Documentation registration * Inventory management **We Offer:** * Monthly gross salary of $13,200 * Statutory and additional benefits * 10% savings fund * $800 food vouchers * Savings box (optional) * Semi-subsidized cafeteria * Parking * Job stability and career development * Work schedule from Thursday to Sunday (work 4 days, rest 3) * 8-hour shifts: MORNING SHIFT 7:00 AM – 7:00 PM * NIGHT SHIFT 7:00 PM – 7:00 AM * Thursday to Saturday + Sunday as part of the rotating schedule **On-site position, near PUNTO SUR shopping mall** Interested candidates may apply through this channel. **Best of luck in your job search!** Job Type: Full-time, Indefinite-term Salary: $13,000.00 – $13,200.00 per month Benefits: * Savings box * Option for indefinite-term contract * Food vouchers Work Location: On-site

Salvador Díaz Mirón 71, 45600 Santa Anita, Jal., Mexico

$MXN 13,200/year

Administrative Assistant – Credit and Collections65173574542467121

Indeed

Administrative Assistant – Credit and Collections

Position Summary: We are seeking an Administrative Assistant for Administration and Control Desk, responsible for advising, validating documentation, preparing accounts, onboarding customers (both cash and credit), and managing inter-branch transfers, requiring strong organizational skills and teamwork. Key Highlights: 1. Multifunctional role providing administrative and control support. 2. Opportunity for development in administrative and accounting functions. 3. Requires organizational skills and teamwork. At Quaker State, we are seeking an Administrative Assistant for the Administration and Control Desk. Requirements: High school diploma, incomplete bachelor’s degree, or recent graduate in Administration, Accounting, Finance, or related field. SAP knowledge. Teamwork. Organized. Responsible. Responsibilities: Provide telephone and email advisory support regarding various requests from Grupo Occidente branches; receive and validate case documentation to proceed with account preparation in SAP; create new customer accounts (cash and credit); prepare and send promissory notes to branches; digitize case files and maintain physical archives; unblock and monitor secondary accounts to ensure orders do not exceed $50,000.00 MXN per year; process warehouse-to-warehouse transfers between branches of the same company in SAP; authorize virtual and physical transfers according to company policy; Excel proficiency. We offer: Monthly salary of $10,500.00 MXN, less taxes. Monthly bonus of $2,000.00 MXN. Savings fund: 10%. Thirteenth-month bonus: 30 days. Profit-sharing. Uniforms. Meal allowance. Statutory benefits. Schedule: Monday to Friday, 08:00–18:00 hours; Saturdays, 08:00–11:00 hours. Employment type: Full-time, indefinite term. Salary: $10,500.00–$12,000.00 MXN per month. Benefits: * Life insurance. * Free uniforms. Workplace: On-site employment.

C. Siderurgia 2, Alamo Industrial, 45593 San Pedro Tlaquepaque, Jal., Mexico

$MXN 10,500-12,000/year

Technical Support Specialist 4 (N)65173564023554122

Indeed

Technical Support Specialist 4 (N)

Summary: Seeking a Technical Support Specialist to provide comprehensive support for office and manufacturing systems, ensuring high customer credibility through scheduled responses. Highlights: 1. Support office and manufacturing systems 2. Provide on-call customer support 3. Maintain high customer credibility **Technical Support Specialist 4** **Education:** Bachelors degree in Computer Engineering or computer\-related careers. **Experience:** Experience at least 3 years in similar position, **Knowledge:** Basic English, End User support, Printing Support, Server Support, Linux and chromeOS administration, **Skills / Competencies:** Basic English, Servers Administration, Help Desk, Networking, Security, structured cabling, Zebra Printers **Responsibilities / Activities:** Responsible for supporting office and manufacturing systems. Maintains a high level of customer credibility by committing to a scheduled response and following through on that response. Provides on call customer support, as scheduled by manager.

FG26+G5 La Teja, Jal., Mexico

Indeed

Maintenance Staff

Job Summary: A leading real estate management company is seeking general maintenance staff to ensure the preservation and good condition of condominiums. Key Highlights: 1. Opportunity for professional growth in the maintenance area 2. Excellent work environment 3. Development of problem-solving and proactive skills **Real State is seeking Maintenance Staff in Zapopan, Jalisco** ------------------------------------------------------------------ A prominent company dedicated to real estate management nationwide is currently expanding its projects and seeking: General Maintenance Staff Requirements: Ability to commute to the Zapopan area Basic knowledge of hydraulic, sanitary, electrical, air conditioning, or gardening systems; painting and plastering Proactive Problem-solving ability Responsibilities: Basic general maintenance of common areas in the condominium Review and follow-up on the maintenance schedule Reporting via WhatsApp groups, photographic evidence, site inspections, etc. Preservation of the condominium’s image, façade, painting, etc. We Offer: Base monthly salary of $12,000 to $14,000 depending on location * General Maintenance, Country Club: $14,000 * Night Shift General Maintenance: $14,000 * Maintenance Assistant, Providencia: $12,000 * Maintenance Assistant, Loma Real: $12,000 Working hours: 8 a.m. to 6 p.m. Work location: Zapopan, in the Andares, Providencia, near Av. Patria, and Country Club areas Career advancement within the department Excellent work environment If you are interested in this position, please submit your application through this channel. **Desired Education Level:** High School Diploma **Desired Experience Level:** Mid-level **Departmental Function:** Maintenance and Repairs **Industry:** Furniture **Skills:** * Proactive * Punctual * Sense of urgency *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69728de36800003800d79227\&source\=indeed*

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 12,000-14,000/year

Indeed

HELP DESK

Job Summary: Responsible for managing and analyzing the help desk, ensuring customer satisfaction and efficient incident resolution. Key Points: 1. Manage the complete technical support cycle from opening to closure. 2. Strengthen the customer relationship and maintain constant communication. 3. Customer service experience and help desk knowledge. Responsible for analyzing and managing the help desk for customers; providing follow-up and guaranteeing compliance; ensuring customer satisfaction, minimizing costs, and resolving any incidents through ticket tracking. ACTIVITIES: a. Receive, register, and prioritize technical support requests. b. Manage the complete technical support process cycle: from opening, assignment, resolution, to closure. c. Maintain a clear and detailed record of actions taken for each incident. d. Collaborate with other departments to resolve incidents. e. Strengthen the customer relationship. f. Conduct weekly meetings with the customer. g. Report on process status. h. Maintain constant communication with customers and technical teams. i. Respond to and investigate customer/user inquiries, concerns, and issues. j. Customer billing process. Grouping of SOs and invoices. **REQUIREMENTS** EDUCATION: Technical degree in computer science, systems, or related field. · Help desk knowledge. · Technical support knowledge. · ERP usage knowledge. · Customer service experience. · Microsoft Office (Excel, Word). Employment type: Full-time Salary: $11,000.00 - $12,000.00 per month Work location: On-site employment

C. Amsterdam 1522, Arcos Vallarta, 44130 Guadalajara, Jal., Mexico

$MXN 11,000/month

Content Development Engineer65166421598466125

Indeed

Content Development Engineer

Summary: Avnet is seeking a detail-oriented Content Development Engineer to create and enrich new designs utilizing block diagram and full schematic development, content curation, and communication between global teams and supplier engagement. Highlights: 1. Opportunity to expose emerging technologies and create a robust knowledge base 2. Hands-on experience with electronic components and real-world applications 3. Mentorship and development opportunities within a global organization Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Job Summary: Avnet is seeking a highly motivated and detail\-oriented Content Development Engineer to join our global team. In this critical role, you will be responsible for the creation of and the enrichment of new designs, utilizing both block diagram and full schematic development, content curation, and communication between our Global Engineering Content Creation (GECC) team and our supplier engagement team and sponsors. As a key technical contributor between Avnet and its sponsors, you will both develop new designs and continuous enrichment of older designs utilizing the latest technology stacks. The primary focus of this role is to build and maintain outstanding content showcasing our sponsors newest technologies to impact the market verticals they are focused on. Principal Responsibilities:* Collaborated with global suppliers to strategically expose innovations to targeted market verticals and worldwide design engineering teams, driving adoption and market impact. * Cultivate sponsor relationships through proactive technical exchanges, ensuring seamless flow of critical component data and fostering long\-term partnerships. * Expose emerging technologies, creating a robust knowledge base for design engineers to utilize in the acceleration of product development. * Map cutting\-edge supplier solutions to design libraries and industry verticals, accelerating integration and enabling rapid prototyping for engineering projects. * Partner with content development, product, and sourcing teams to pinpoint high\-potential use cases for new technologies, aligning offerings with evolving market demands. What We’re Looking For:* Strong communication and relationship\-building skills. * A detail\-oriented individual with a passion for technology and process improvement. * Experience in an emerging technical content environment is a plus. * Ability to manage multiple priorities in a fast\-paced, global setting. * Experience working with electronic components and new technologies to create and enrich circuit designs * Excellent communication and interpersonal skills, with the ability to effectively collaborate with external partners (suppliers) and internal stakeholders. Education and Certification(s):* Bachelor's degree in electronic/electrical engineering or equivalent experience from which comparable knowledge and job skills can be obtained. Preferred Experience \& Skills:* Strong understanding of electronic components and their applications. * English proficiency speaking and writing. * Familiarity with the electronic design process is a plus. What You Will Gain:* Exposure to supplier relationship management and technology scouting. * Hands\-on experience with electronic components and their real\-world applications. * Opportunity to contribute to building scalable processes in a growing team. * Mentorship and development opportunities within a global organization. Why Join Avnet? At Avnet, you'll be part of a dynamic global team that is at the forefront of technology. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our business and the broader electronics industry. If you are passionate about technology and eager to contribute to a world\-class organization, we encourage you to apply! What We Offer: Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well\-being and opportunities to give back to your community.* Generous Paid Time Off * Savings Fund * Paid Holidays * Medical, Dental, Vision and Life Insurance * Education Assistance * Employee Development Resources * Employee Wellness, Leadership Development, and Mentorship Programs * Year\-End Bonus * Food Coupons Benefits listed above may vary depending on the nature of your employment with Avnet. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non\-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888\) 994\-7669\.

Av. Presidentes 2097A, Sutaj, 44840 Guadalajara, Jal., Mexico

Administrative Assistant - Billing Specialist65166393122818126

Indeed

Administrative Assistant - Billing Specialist

Job Summary: We are looking for a Billing Specialist with experience in high-volume billing, sending account statements, preparing cash flow reports, and managing ERP systems. Key Points: 1. Experience in high-volume billing 2. ERP system proficiency 3. Preparation of cash flow reports We are seeking a **BILLING SPECIALIST**! If you have billing experience, we want to meet you. **Responsibilities** * High-volume billing. * Sending account statements to clients. * Preparing weekly and monthly cash flow reports. * Managing ERP systems. **Requirements** * Education: Completed technical high school diploma or, ideally, a bachelor’s degree in economics or business administration. * Proficiency in billing software and client portals. We Offer * Base monthly salary: $11,000 * Bonuses for meeting performance indicators. * Statutory benefits. **Schedule: Monday to Friday, from 08:00 to 18:00 hrs.** **Work Location: Zapopan, Jalisco.** Job Type: Full-time Salary: Up to $11,000.00 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 11,000/month

Administrative Assistant / Customer Service65166391601025127

Indeed

Administrative Assistant / Customer Service

Job Summary: We are looking for a professional to provide customer service and administrative management for a solar panel and air conditioning company. Key Highlights: 1. Multichannel customer service and support for installers 2. Administrative management: billing, quotations, and scheduling 3. A proactive, problem-solving work environment **Full Job Description** We are a solar panel and air conditioning company; our service is characterized by an excellent customer service system and high-quality client care. **Key Responsibilities:** * Customer service via WhatsApp, Facebook, Instagram, and telephone * Billing * Quotations * Support for installers * Schedule tracking * Personnel management **Required Skills:** * Excellent attitude * Excellent appearance * Proactive * Strong verbal communication skills * Problem-solving ability * Excellent communication skills * Proficiency in Microsoft Office * CRM software experience * Honesty * Excellent appearance * Language: Basic Spanish Employment Type: Full-time Salary: Starting at $14,000.00 per month Benefits: * Statutory benefits * Option for indefinite-term contract * Bonuses * Company mobile phone * Free uniforms * **Option for indefinite-term contract** Application Question(s): * What complex situation have you resolved as an Administrative Assistant / Customer Service representative? * How long would your commute be from home to work? Our office is located at Torre Hélix in Providencia, Guadalajara. Employment Type: Full-time, Probationary period Contract Duration: 1 month Salary: $14,000.00 per month Benefits: * Sick leave days * Employee referral program * Medical expense insurance * Dental insurance * Company mobile phone * Free uniforms Education: * Incomplete or ongoing bachelor’s degree (Preferred) Experience: * two: 1 year (Mandatory) Work Location: On-site employment

Puerto Bello 1574, Providencia 3a. Secc, 44630 Guadalajara, Jal., Mexico

$MXN 14,000/year

Indeed

Sales Assistant

Job Summary: We are seeking a Sales Assistant to support the sales team in administrative management, customer follow-up, and report preparation. Key Responsibilities: 1. Administrative and sales support 2. Customer relationship management 3. Preparation of sales reports ***HR HULES Y RECUBRIMIENTOS IS SEEKING A SALES ASSISTANT*** ***RESPONSIBILITIES*** * Prepare and track quotations, orders, and invoices. * Register and update customer and sales information in the system (CRM and/or ERP). * Assist in scheduling agendas, meetings, and commercial department events. * Archive and keep customer documentation, contracts, and production orders up to date. * Maintain the customer database up to date. * Handle customer calls and emails (information requests, complaints, inquiries). * Generate simple sales reports, as well as reports on quotations, deliveries, collections, complaints, etc. * Assist in generating commercial department reports. * Support the sales team in preparing presentations and sales materials. * Conduct customer satisfaction surveys. * Enter invoices into the customer portal. * Enter service orders, products, and new customers into the ERP. ***REQUIREMENTS*** * High school diploma or technical certification completed. * Gender: Unrestricted. * Knowledge of the sales field. * ERP system proficiency. * Administrative control skills. * Customer service orientation. ***BENEFITS*** * Working hours: Monday to Friday, 8:00 AM to 5:30 PM. * Gross salary: $12,000. * Punctuality bonus: 5%. * Attendance bonus: 5%. * Meal vouchers: $650 per month. * Half-day off on your birthday. * Savings fund. Employment type: Full-time, indefinite-term contract. Salary: $11,000.00 – $12,000.00 per month. Benefits: * Free uniforms. * Meal vouchers. Work location: On-site employment.

Del Labrador 1502, Artesanos, 45598 San Pedro Tlaquepaque, Jal., Mexico

$MXN 11,000-12,000/year

Indeed

Technical Support

Job Summary: We are seeking a Technical Support specialist to maintain the functionality of computer equipment, printers, telephony, and network systems, providing advisory services and performing preventive and corrective maintenance. Key Highlights: 1. Comprehensive technical support for equipment and users 2. Preventive and corrective maintenance of technological infrastructure 3. Proposal of improvements and evaluation of new applications Job Description: **A leading company in the manufacturing and distribution of equipment for the gastronomic industry, with over 42 years of experience, invites you to join its team as:** **TECHNICAL SUPPORT:** **PRIMARY PURPOSE** Provide preventive and corrective technical support to computer equipment, maintain inventory and maintenance logs for such equipment, deliver efficient and accurate technical support to users, and ensure the functionality of all equipment. **MAIN RESPONSIBILITIES:** * Provide technical support for company computer equipment (hardware and software), printers, telephony, and local network. * Provide timely advisory services and technical support to users. * Perform preventive and corrective maintenance on computer equipment, printers, telephony, and Inmeza’s local network—including its branches. * Propose improvement projects for computer equipment. * Conduct inventories of computer equipment, printers, telephony, and local network systems at the factory and stores. * Maintain inventory of tools and supplies for the Systems Department. * Configure user profiles, email accounts, and access permissions for new hires, and provide assistance regarding passwords. * Propose replacement options for IT equipment. * Perform periodic updates to ensure systems remain up-to-date. * Test and evaluate new applications prior to implementation. * Perform scheduled backups of user data. * Receive and process service requests. **Education:** Technical degree in Computer Science or related field. **Age:** Over 25 years old Employment Type: Full-time Salary: Starting at $14,270.00 per month Benefits: * Free uniforms Work Location: On-site employment

R. de Los Cafetos 740, Camichines, 45527 San Pedro Tlaquepaque, Jal., Mexico

$MXN 14,270/year

Indeed

Service Desk Analyst

Summary: The Service Desk Analyst provides 1st line technical support, maintaining high customer service and resolving user issues via various channels while adhering to service management principles. Highlights: 1. Provide 1st line technical support via phone, email, chat, and web 2. Maintain high degree of customer service and adhere to service principles 3. Troubleshoot issues related to MS Office, VPN, and various applications Job Description* Job Title: Service Desk Analyst City: Guadalajara State/Province: Jalisco Posting Start Date: 1/21/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future\-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever\-changing world. For additional information, visit us at www.wipro.com. Job Description: **Job Description** ------------------- **Role:** Sevice Desk Engineer L2 * **Accountability** • To provide 1st line technical support, answering support queries via phone, email, Chat and Web + To maintain a high degree of customer service for all support queries and adhere to all service management principles. + To take ownership of user problems and be proactive when dealing with user issues. + Logging / verifying customer details + Identifying the issue and categorizing / prioritize the incident + Creating a ticket in CRM tool like ServiceNow + Referring KB for workaround / resolution and attempting resolution + Strong interpersonal skills are a prerequisite. + Ability to work effectively in a dispersed team and individually. + Ticket re\-assignment to L2/L1\.5 if ticket unresolved by L1 (wherever applicable) + Ticket reassignment to Other Resolver groups if ticket unresolved by L1 (wherever applicable) + Routing / Chasing of tickets with other Resolver groups + Recording trend of calls and identifying outages proactively + Callbacks for customer not reachable cases \& customer request + Identifying the trend of calls / tickets and highlighting it to L1\.5 / Team Lead as applicable for outage confirmation + Creating child tickets and tagging them with problem ticket + Callback the user and confirm resolution (wherever applicable) + Trouble shooting issues related to Outlook email / MS office suite / WebEx /Jabber / Cisco AnyConnect VPN, Chrome / Safari, IE, Firefox etc. as per scope document and SOW + Handling issues using Remote tools. + Makes recommendations for updates to the KB database" **͏** ----- **Do:** * **Be responsible for primary user support and customer service** + Respond to queries from all calls, portal, emails, chats from the client + Become familiar with each client and their respective applications/ processes + Learn fundamental operations of commonly\-used software, hardware and other equipment + Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software + Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA \& hits + Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework * Skills: * IT Service Desk experience 3\-5 yrs + Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS\-Office etc.) + Understanding of Windows X operating system + Assisting with configuring/troubleshooting of Software and Hardware + Experience working with ServiceNow to log, track, close tickets + Experience in resolving IT issues via phone/email/chat + Excellent telephone etiquettes and customer service + Excellent troubleshooting skills + Knowledge of Microsoft based operating systems with emphasis on Windows X + Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop \& Mac books, Desktop, Multi\-functional devices (MFD) , Mobile \& Tablets) + Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. + Basic understanding of PC hardware set\-up and configuration. + Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. + Good communication (written \& oral), presentation skills, quick learner, self\-initiated, team player, open to work in shifts + Willingness to work in 9 x 5 support environment including working on Weekends and Holidays + Flexible to work in a 24 x 7 Environment due to English Language Support + Excellent time management skills and ability to work under pressure + Continuous commitment to professional development **͏** ----- **Deliver:** **No.****Performance Parameter** **Measure** 1\. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2\. Personal Attendance Documentation etc. Mandatory Skills: TIS Service Desk . Experience: 1\-3 Years . Reinvent your world. We are building a modern Wipro. We are an end\-to\-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA \- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Auto Technical Executive651595206702111211

Indeed

Auto Technical Executive

Job Summary: We are looking for an Auto Technical Executive with experience in insurance, handling insurer portals, policy issuance, endorsements, quotations, and commercial interaction with agents and clients. Key Points: 1. Experience in the insurance sector and AUTO products 2. Proficiency in insurer portals and operations such as issuance and endorsements 3. Commercial liaison between agents and clients **AUTO TECHNICAL EXECUTIVE** **Requirements:** \- Completed high school diploma or incomplete/complete undergraduate degree in economics or administration. \- Experience in the insurance sector \- Knowledge of AUTO products \- Proficiency in insurer portals \- Issuance, endorsements, quotations, cancellations \- Commercial knowledge regarding interactions between agents and clients **Responsibilities:** \- Interaction with clients and sales advisors \- Handling of insurer portals \- Data entry into internal systems \- Policy issuance, quotations, endorsements, renewals \- Closing of business deals \- Commercial liaison between agents and clients **We Offer:** Monthly gross base salary (bi-weekly payments) Statutory benefits Variable monthly bonus Life insurance 100% payroll-based contribution scheme **Monday to Friday** **9:00 am to 6:00 pm** Employment type: Full-time Salary: $16,000.00 \- $17,500.00 per month Benefits: * Flexible working hours * Life insurance Work location: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 16,000-17,500/year

Human Resources Assistant651594897559051212

Indeed

Human Resources Assistant

Job Summary: Support Human Resources processes through recruitment, training, and personnel administration, ensuring up-to-date and controlled personnel files. Key Highlights: 1. Key support in HR processes 2. Comprehensive management of personnel files and movements 3. Professional development and continuous training **Vacancy: Human Resources Assistant** **Department:** Human Resources **Position Type:** Full-time **Position Objective:** Support the district’s Human Resources processes by performing data entry, recruitment, training, and personnel administration, ensuring accurate updating of personnel movements, hiring, and file control in the SAP system, in order to maintain up-to-date personnel information and comply with internal and legal requirements. **Main Responsibilities:** * Attend external candidates and conduct initial interviews for recruitment and selection processes. * Compile, update, and safeguard personnel files for new hires and active staff. * Register personnel onboarding, offboarding, and changes in the SAP system and notify the corresponding departments. * Manage the hiring process, collecting documentation and preparing personnel files. * Support Payroll and Corporate HR areas with government agency requirements. * Prepare and monitor administrative reports for the department. **Requirements:** * Education: Bachelor’s degree in Business Administration, Psychology, or related field (completed or in progress). * Minimum 6 months’ experience in Human Resources (recruitment, training, or personnel administration). * Knowledge: * Basic level (personnel onboarding and offboarding). * Basic Microsoft Office suite proficiency. **Competencies:** * Results-oriented. * Teamwork. * Customer service. * Organization and attention to detail. * Openness to change and proactive attitude. **We Offer:** * Competitive salary. * Statutory benefits. * Training and professional development. * Job stability. * **Apply through this channel and join our Human Resources team.** * **LIC Fernanda 3316015404** Position Type: Full-time, Indefinite-term Salary: $13,000.00 per month Benefits: * Study support * Savings fund * Discounts and preferential pricing * Option for indefinite-term contract * Life insurance * Company phone * Food vouchers Education: * Completed bachelor’s degree (Desirable) Work Location: On-site employment

C. Metalurgia 2898, Parque Industrial El Álamo, Alamo Industrial, 45593 San Pedro Tlaquepaque, Jal., Mexico

$MXN 13,000/year

Warehouse Inventory Assistant, Monday to Friday651594874940181213

Indeed

Warehouse Inventory Assistant, Monday to Friday

Job Summary: DIREGO, a national leader in the marketing of tractor parts, is seeking an Inventory Assistant to join its team in Guadalajara, focused on warehouse management and cycle counts. Key Points: 1. Experience in warehouse and inventory management 2. Growth opportunity DIREGO, a national leader in the marketing of tractor parts, invites you to join its team as: Inventory Assistant – Guadalajara Branch Location: Av. Jesús González Gallo #2730, Col. Mirador Álamo Industrial, Guadalajara Work Schedule: Monday to Friday, 12 pm to 9 pm, with a 30-minute lunch break Requirements: * Experience in warehouse management. * Cycle counts. * Inventories. * Proficiency in SAP or another ERP system, Excel. We Offer: * Base weekly salary. * Statutory benefits (100% IMSS, vacation days, INFONAVIT, profit sharing). * 20-day Christmas bonus. * Additional monthly punctuality bonus of $500. * Additional weekly attendance bonus of $300. * Additional weekly productivity bonus of $300. * Grocery vouchers worth $500. * Birthday bonus of $500. * Growth opportunity. Position Type: Full-time Salary: $11,142.00 – $13,714.00 per month Benefits: * Referral program * Grocery vouchers Application Question(s): * Are you available to work Monday to Friday, 12 pm to 9 pm? * Does your salary expectation align with the offered salary? * How long does it take you to travel from your residence to Av. Jesús González Gallo #2730, Col. Mirador Álamo Industrial, Guadalajara? Experience: * Inventories, cycle counts: 1 year (Mandatory) Work Location: On-site

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 11,142-13,714/year

Accounting Assistant for Credit and Collections651594861986591214

Indeed

Accounting Assistant for Credit and Collections

Job Summary: We are seeking a Credit and Collections Assistant to manage accounts receivable, prepare payment complements, and perform reconciliations with SAT. Key Highlights: 1. Opportunity for professional growth and stability. 2. Join a professional work environment. 3. Professional training and development. **Credit and Collections Assistant** **BORSE – Manufacturer of Plastic and Paper Bags with Corporate Branding** At **BORSE**, we are looking for your talent to join our team as a **Credit and Collections Assistant**. If you seek growth, stability, and a professional work environment, this opportunity is for you. **Main Responsibilities** * Management and follow-up of **accounts receivable**. * Preparation of **payment complements** and **credit notes**. * **Reconciliation** with **SAT**. * Recording of **income journal entries** in the accounting system. **Required Knowledge** * General accounting. * **CFDI** regulations. * Intermediate proficiency in **Excel**. * Use of **customer portals** (inquiry, invoice upload, status tracking, etc.). **Requirements** * Bachelor’s degree in **Accounting**, **Administration**, or related field (completed or incomplete). * Prior experience in administrative or accounting areas (preferred). **We Offer** * **Savings fund**. * **Monthly food vouchers**. * **Work schedule**: Monday to Friday, 9:00 am to 6:00 pm. * **Professional training and development**. * **20 days of year-end bonus**. * **Location**: One block from **Macrobus – Zona Industrial Station**. Employment Type: Full-time Salary: $15,000.00 per month Application Question(s): * Do you issue CFDIs for invoices and payment complements? * Do you perform reconciliation of SAT viewers? Workplace: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 15,000/year

Customer Solutions Assistant651594859475211215

Indeed

Customer Solutions Assistant

Job Summary: This position is responsible for handling requests in the SAC area by generating administrative reports, coordinating shipments, and monitoring indicators to improve customer satisfaction. Key Points: 1. Operational and administrative role to ensure customer satisfaction. 2. Opportunity to work with customer service and problem resolution. 3. Responsibility for tracking and managing service reports. Commercial City: JALISCO Publication Date: Jan 20, 2026 Schedule: 09:00 am to 06:00 pm Description: Job Requirements Contribute to timely and proper handling of requests entering the SAC area by generating administrative reports and verifying data to coordinate shipments, consistently meeting indicators aimed at improving customer satisfaction; this vacancy is 50% operational and 50% administrative. Education: High School or Secondary School Skills Computer equipment and corporate email proficiency Microsoft Office suite Indicator monitoring Proactivity Customer Service: 6 months Problem solving Availability for authorized overtime Schedule availability: Yes Travel availability: Occasionally Relocation availability: No Job Responsibilities Timely and proper handling of assigned Service Reports, through daily review of each Service Report. Reporting on services entering SAC, through daily review of shipment scans, supported by information from visit and control labels, via the SAP service shipment management system. Making timely and proper calls to customers regarding shipments entered into SAC, through the daily process of shipment coordination and customer calls. Generating reports for shipments requiring them, through tracking incidents related to shipments according to operational cycle processes, to promptly notify and coordinate shipments.

Jalisco 4A, Santa Cecilia, 46686 Ameca, Jal., Mexico

Support Engineer Tier 2651594150123551216

Indeed

Support Engineer Tier 2

Summary: Seeking a seasoned Tier 2 Support Engineer to solve complex problems, dive deep into enterprise environments, and be a trusted expert for customers within a global technical support team. Highlights: 1. Thrive on solving complex problems and being a trusted expert for customers. 2. Opportunity to work with global support colleagues and various internal teams. 3. Focus on diligent research, reproduction, and troubleshooting technical issues. **Tier 2 Support Engineer** We're looking for a seasoned Tier 2 Support Engineer to join our global technical support team. If you thrive on solving complex problems, love diving deep into enterprise environments, and enjoy being the trusted expert customers rely on—this is your role. **Duties and Responsibilities:** * Respond to customer inquiries and technical problems through web portal, live sessions, and telephone. * Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired knowledge. * Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer facing platforms. * Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long\-term success of our customers and the company. **Requirements:** * At least 3\-5 years' experience in Technical Support or a position of similar nature in a software company. * 3\+ years of experience at a SaaS or security vendor in a consultancy or advisory role. * Capable of understanding the technical aspects of a complex system. * Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause. * Must have excellent communication skills and a passion for providing world\-class service. * Experience of directly supporting enterprise\-level customers. * Ability and desire to learn products and technologies. * Must be able to work independently as well as with others, as part of a domestic and international team. * Excellent time management, decision making, prioritization and organization skills. * Thorough knowledge of Microsoft Windows operating system and server platforms with emphasis on Windows 2016/2019 Server. * Participate in on\-call rotation basis in order to provide 24/7 support for the customers * Nice to have CyberArk experience. * Proficiency in English both written and spoken. **ADD specifics for pods here:** * For EPM role / 3 * MacOS experience – heavily desired * Linux * For DV / Core PAS roles / EPM * Windows and Linux Server Administration experience * Knowledge of containerized machines (Docker, K8s, Ansible, Jenkins, etc) a plus * Active Directory or other LDAP directory experience * Experience with MySQL database queries * Azure/AWS experience * Basic knowledge of IT networks * Ability to work in a fast\-paced environment and make quick and informed troubleshooting decisions **We offer** * $35,000 MXN gross monthly salary * $1000 MXN food vouchers * Major Medical Insurance * Work from home (After training while keeping a good performance)

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 35,000/year

Helpdesk Associate- Part Time651594147266571217

Indeed

Helpdesk Associate- Part Time

Summary: NTT DATA Services seeks a Helpdesk Associate to provide L1 hardware and software support, troubleshoot technical issues, and document customer incidents. Highlights: 1. Opportunity to grow in the company 2. Work in an inclusive, adaptable, and forward-thinking organization 3. Focus on L1 support and advanced technical support for applications Req ID:353661 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward\-thinking organization, apply now. We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Helpdesk Associate \- Part Time \- to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. Helpdesk Associate \- Part Time * Requirements: * Availability to work 22\.5 hours per week * Interest in working morning shift * Advanced English * Looking to work in IT Environment * 6 months of experience in Customer Service * We Offer: * Competitive salary * Grocery Tickets \- 12% of base salary * 30 days of Christmas bonus * 10 days of vacations * 50% Vacation bonus * Savings Funds * 5 personal days per year * Medical insurance * Life insurance * Dental Insurance * Discounts with selected Optics * Opportunity to grow in the company * Activities * General L1 support for hardware and MS Office packages * Advance technical support for in\-house applications and developments * Answer technical support calls providing and escalating to other support groups * Provide support based on email generated requests or reports * Document troubleshooting steps and detailed description of the customer incidents and requests * Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100\. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran\-status, sexual orientation, gender identity, or any other class protected by law.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Indeed

Automobile Executive

Job Summary: We are seeking an Automobile Technical Executive with experience in the insurance sector, handling insurer portals, and interacting with clients and commercial advisors. Key Highlights: 1. Role focused on insurance management and client service. 2. Opportunity to work with insurer portals and internal systems. 3. Commercial interaction with agents and clients. **AUTOMOBILE TECHNICAL EXECUTIVE** **Requirements:** \- Completed high school diploma or incomplete/complete undergraduate degree in economics or administration. \- Experience in the insurance sector. \- Knowledge of AUTOMOBILE products. \- Proficiency in insurer portals. \- Policy issuance, endorsements, quotations, cancellations. \- Commercial knowledge for interactions between agents and clients. **Responsibilities:** \- Client and commercial advisor interaction. \- Management of insurer portals. \- Data entry into internal systems. \- Policy issuance, quotations, endorsements, renewals. \- Business closure. \- Commercial liaison between agents and clients. **We Offer:** Gross monthly base salary (paid biweekly). Statutory benefits. Monthly variable bonus. Life insurance. 100% payroll scheme contribution. **Monday to Friday** **9:00 am to 6:00 pm** Position Type: Full-time. Salary: $16,000.00 \- $17,500.00 per month. Benefits: * Flexible hours. * Life insurance. Work Location: On-site employment.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 16,000-17,500/year

Electronics Technician651541267893781219

Indeed

Electronics Technician

Job Summary: We are seeking a technician for repairing mobile phones, computers, and electronic devices, with proficiency in technical tools and enthusiasm for continuous learning. Key Highlights: 1. Repair of computer equipment and mobile phones 2. Proficiency in specific technical tools 3. Opportunities for growth and continuous improvement Mobile phone, computer, and electronics repair services in Guadalajara **REQUIREMENTS:** \- Repair of computer equipment and mobile phones (PCs, laptops, and mobile phones) \- Formatting, operating system installation, and data backups \- Proficiency in tools such as: camera, soldering iron, hot air station, microscope, multimeter \- Enthusiasm for ongoing learning and enhancing technical skills across various technologies **SCHEDULE AND LOCATION:** \- Monday to Friday: 9:00 AM to 7:00 PM; Saturdays: 9:00 AM to 2:00 PM; Sunday: day off **WE OFFER:** \- Salary: $10,000 monthly, net \- Statutory benefits and job stability \- Sunday off Employment type: Full-time Salary: $10,000.00 per month Benefits: * Option for an indefinite-term contract * Free uniforms Work location: On-site employment Employment type: Full-time Salary: Starting from $10,000.00 per month Benefits: * Salary increases * Employee discount * Discounts and preferential pricing * Sick leave days * Company parking * Free uniforms * Additional vacation days or paid leave

C. Manuel Acuña 881, Jesús, 44200 Guadalajara, Jal., Mexico

$MXN 10,000/month

Indeed

Sales Advisor

Job Summary: Manages automotive unit sales, profiles customers, and provides quality service with effective follow-up and closing. Key Points: 1. Sales management and customer satisfaction 2. Daily prospect follow-up and closing 3. Detailed interview and documentation handling Objective: Manage unit sales by profiling customers to meet their needs and deliver quality service. Requirements: * Sales experience * Customer service and follow-up skills * Experience working with metrics * Experience in automotive financing (desirable) * Valid driver's license, ability to drive manual transmission vehicles * Knowledge and skill in prospecting and closing Responsibilities: * Conduct daily follow-up with prospects to achieve the highest possible number of closings. * Attend scheduled appointments daily at the offices, conducting a detailed interview to assess the customer's profile to proceed with the process. * Collect legible documentation, properly assemble the prospect's file—organized and detailed—to submit the application to the control desk. We Offer: * Schedule: Monday to Friday, 8:30 am – 5:30 pm * 30-day bonus * Meal vouchers * 100% IMSS payroll registration * Career development opportunity * Base salary + uncapped commissions Employment Type: Full-time Salary: $14,000.00 per month Benefits: * Savings fund * Meal vouchers Education: * Completed high school diploma (Mandatory) Experience: * Sales: 2 years (Mandatory) * Prospecting: 2 years (Mandatory) Work Location: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 14,000/year

Assistant Pharmacy Technician651541106073611221

Indeed

Assistant Pharmacy Technician

Job Summary: We are looking for an empathetic and tolerant Pharmacy Assistant to dispense medications and manage inventory, with a service-oriented attitude. Key Highlights: 1. Opportunity for growth within the company. 2. Transportation assistance and enhanced benefits. 3. Discounts on medications and corporate partnerships. PHARMACEUTICAL COMPANY HIRING FOR NEW OPENING: PHARMACY ASSISTANT Work Location: AV PATRIA COL LOMAS DEL SEMINARIO ZAPOPAN Benefits As outlined in the full job description * Salary increases * Study support * Employee discount * Free uniforms * Discounts and preferential pricing Responsibilities: * Dispensing medications according to prescriptions * Delivering products to patients with substituted prescriptions * Inventory counting * Receiving and entering products into the system * Organizing and cleaning shelves Requirements: * Education: Completed high school or bachelor’s degree * Experience in storage and dispensing of medications * Empathetic, tolerant, service-oriented, and approachable individual We Offer: * Gross monthly salary: 9,900 * Transportation assistance * Statutory benefits * Opportunity for growth within the company * Enhanced benefits * Medication discounts * Discounts and agreements with various companies Application Question(s): * In which borough or municipality do you live? * Are you available to rotate shifts? Experience: * Multifunctional or patient care experience in pharmacy: 1 year (preferred) * Prescription dispensing experience: 1 year (preferred) Work Location: On-site employment. INTERESTED CANDIDATES: Apply through this channel Job Type: Full-time Salary: Starting from $9,900.00 per month Benefits: * Study support * Life insurance * Grocery vouchers Work Location: On-site employment

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 9,900/month

Accountant Junior – Assistant Accountant651541058739221222

Indeed

Accountant Junior – Assistant Accountant

Job Summary: We are seeking a Junior Accountant / Assistant Accountant to support the recording and validation of financial information, generating reliable financial statements. Key Highlights: 1. Professional development opportunity 2. Job stability 3. Positive work environment **Junior Accountant / Assistant Accountant** **Location:** Aura Offices – Paseo Royal Country 4650, near Andares **Work Modality:** On-site **Job Description:** We are seeking a **Junior Accountant / Assistant Accountant** to join the accounting department, supporting the recording and validation of financial information in **DBM and Odoo**, with the objective of generating **reliable financial statements** based on system data. **Responsibilities:** * Perform accounting entries in DBM. * Validate and reconcile accounting accounts in Odoo. * Support the preparation of financial statements. * Review and ensure correct classification of accounting journal entries. * Assist with monthly accounting closings. * Monitor and control financial information. * Provide administrative support to the accounting department. **Requirements:** * Gender: Unrestricted. * Recent graduate or intern in Public Accounting. * Basic experience in accounting entries and preparation of financial statements (internships or social service). * Proficiency in Microsoft Office (Excel required). * Knowledge of CONTPAQi. * Odoo and DBM knowledge preferred. * Organized, detail-oriented, and eager to learn. **We Offer:** * Monthly salary of **$16,000 MXN (tax-free)**. * **Medical services** at the company’s private clinic. * Professional development opportunity. * Job stability. * Positive work environment. Employment Type: Full-time Salary: $16,000.00 per month Work Location: On-site employment

Av. Paseo Royal Country 5714, Royal Country, 45116 Zapopan, Jal., Mexico

$MXN 16,000/year

Indeed

Projection Technician

Job Summary: Cinemex is seeking a proactive and technology-passionate Projection Technician to ensure the magic of cinema through the maintenance and technical support of audiovisual equipment. Key Highlights: 1. Be part of the team that makes cinema magic possible. 2. Job stability and continuous learning. 3. Opportunity to join a leading entertainment company. **CINEMEX is looking for a Projection Technician in Tonala - Tonalá, Jalisco** -------------------------------------------------------------------- At **Cinemex**, we seek technical, proactive individuals passionate about the technology that makes cinema magic possible. We want you to join our team as a **Projection Technician**. #### **Requirements:** * Technical education in fields such as: Electronics, Computer Science, Telecommunications, Systems, Electronic Equipment Maintenance, or related areas. * Minimum 6 months of experience in technical support, audiovisual equipment maintenance, or similar functions. * Availability to travel between different complexes within the same area. * Availability to work Monday through Sunday and on holidays (with mid-week rest days). #### **Skills and Competencies:** * Focus on internal customer service. * Ability to analyze and resolve technical failures. * Clear communication and collaborative teamwork. * Ability to handle pressure and respond to incidents. * Sense of urgency and operational responsibility. #### **Main Responsibilities:** * Perform preventive and corrective maintenance on projection, audio, and video equipment. * Address and follow up on technical reports generated at the complexes. * Verify proper operation of exhibition systems. * Identify opportunities for improvement and technical adjustments to equipment. * Carry out technical tasks in projection booths, auditoriums, and operational areas to guarantee correct content projection. #### **We Offer:** * Base salary. * Statutory benefits from day one. * Life insurance. * Complimentary uniforms. * Direct employment with the company. * Job stability and continuous learning. At **Cinemex**, technology also tells stories. If you are interested in joining a leading entertainment company, **apply through this channel** and become part of the experience. **Desired Education Level:** High School Diploma **Desired Experience Level:** Mid-Level **Departmental Function:** Human Resources **Industry:** Entertainment Providers **Skills:** * Preventive Maintenance * Corrective Maintenance * Adaptability *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=696e5cc43a000027003ef15b&source=indeed*

Avenida Río Nilo, Villas de Oriente I, 45403 Tonalá, Jal., Mexico

Indeed

desktop support

Summary: This role involves resolving, maintaining, and managing client software, hardware, and network issues based on service requests to ensure client satisfaction. Highlights: 1. Ensure timely response and solutioning of all client-raised tickets 2. Perform root cause analysis and create action plans for problem resolution 3. Maintain timely backup of important data/logs and management resources Job Description* Job Title: desktop support City: Guadalajara State/Province: Jalisco Posting Start Date: 1/19/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future\-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever\-changing world. For additional information, visit us at www.wipro.com. Job Description: **Job Description** ------------------- **Role Purpose** The purpose of the role is to resolve, maintain and manage clientÃ¢ÂÂs software/ hardware/ network based on the service requests raised from the end\-user as per the defined SLAÃ¢ÂÂs ensuring client satisfaction **͏** ----- **Do** * **Ensure timely response of all the tickets raised by the client end user** * Service requests solutioning by maintaining quality parameters * Act as a custodian of clientÃ¢ÂÂs network/ server/ system/ storage/ platform/ infrastructure and other equipmentÃ¢ÂÂs to keep track of each of their proper functioning and upkeep * Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe * Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction * Provide an acceptance and immediate resolution to the high priority tickets/ service * Installing and configuring software/ hardware requirements based on service requests * 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations * Provide application/ user access as per client requirements and requests to ensure timely solutioning * Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer * Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction * Coordinate with on\-site team for complex problem resolution and ensure timely client servicing * Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner **͏** ----- **Deliver** No Performance Parameter Measure 1\. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails **͏** ----- **͏** ----- Mandatory Skills: Desktop Support . Experience: 1\-3 Years . Reinvent your world. We are building a modern Wipro. We are an end\-to\-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA \- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Indeed

SERVICE DESK LEAD L2

Summary: Seeking a Service Desk Lead to manage IT support operations and provide technical assistance in a global organization, focusing on continuous professional development. Highlights: 1. Opportunity to work in a global organization with diverse IT challenges 2. Focus on continuous professional development and skill enhancement 3. Empowers you to design your own reinvention and career growth Job Description* Job Title: SERVICE DESK LEAD L2 City: Guadalajara State/Province: Jalisco Posting Start Date: 1/19/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future\-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever\-changing world. For additional information, visit us at www.wipro.com. Job Description: **Service Desk Lead** --------------------- **Skills** • Minimum 6 \- 9 years’ experience in a Service Desk / IT Support in a global organization * Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS\-Office etc) * At least 6 to 12 months of Prior experience as an Operations SME/Shift lead or other management roles with IT Service Desk environment. Familiar with CMS and call management queue * In\-depth knowledge of Service Desk SLAs/KPIs. * ITIL knowledge * Understanding of Windows X operating system * Assisting with configuring/troubleshooting of Software and Hardware * Experience working with ServiceNow to log, track, close tickets * Experience in resolving IT issues via phone/email/chat * Excellent telephone etiquettes and customer service * Excellent troubleshooting skills * Knowledge of Microsoft based operating systems with emphasis on Windows X * Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop \& Mac books, Desktop, Multi\-functional devices (MFD) , Mobile \& Tablets) * Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. * Basic understanding of PC hardware set\-up and configuration. * Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. * Good communication (written \& oral), presentation skills, quick learner, self\-initiated, team player, open to work in shifts * Willingness to work in 9 x 5 support environment including working on Weekends and Holidays. * Excellent time management skills and ability to work under pressure * Continuous commitment to professional development Mandatory Skills: TIS Service Desk . Experience: 5\-8 Years . Reinvent your world. We are building a modern Wipro. We are an end\-to\-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA \- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Trilingual Service Desk Engineer651540333327371226

Indeed

Trilingual Service Desk Engineer

Summary: This role involves providing 1st line technical support in Portuguese, Spanish, and English, focusing on customer service and effective issue resolution. Highlights: 1. Trilingual service desk role (Portuguese, Spanish, English) 2. Focus on customer service and technical support 3. Opportunity to work with a leading technology services company Job Description* Job Title: Trilingual Service Desk Engineer City: Guadalajara State/Province: Jalisco Posting Start Date: 1/19/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future\-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever\-changing world. For additional information, visit us at www.wipro.com. Job Description: **Job Description** ------------------- **Role:** Portuguese \- Spanish \- English Service Desk **͏** ----- **RESPONSIBILITIES** * To provide 1st line technical support, answering support queries via phone, email, Chat and Web * To maintain a high degree of customer service for all support queries and adhere to all service management principles. * To take ownership of user problems and be proactive when dealing with user issues. * Logging / verifying customer details * Identifying the issue and categorizing / prioritize the incident * Creating a ticket in CRM tool like ServiceNow * Referring KB for workaround / resolution and attempting resolution * Strong interpersonal skills are a prerequisite. * Ability to work effectively in a dispersed team and individually. * Ticket re\-assignment to L2/L1\.5 if ticket unresolved by L1 (wherever applicable) * Ticket reassignment to Other Resolver groups if ticket unresolved by L1 (wherever applicable) * Routing / Chasing of tickets with other Resolver groups * Recording trend of calls and identifying outages proactively * Callbacks for customer not reachable cases \& customer request * Identifying the trend of calls / tickets and highlighting it to L1\.5 / Team Lead as applicable for outage confirmation * Creating child tickets and tagging them with problem ticket * Callback the user and confirm resolution (wherever applicable) * Trouble shooting issues related to Outlook email / MS office suite / WebEx /Jabber / Cisco AnyConnect VPN, Chrome / Safari, IE, Firefox etc. as per scope document and SOW + Handling issues using Remote tools. + Makes recommendations for updates to the KB database" **͏** ----- **REQUIREMENTS** * IT Service Desk experience 5\-7 yrs * Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS\-Office etc.) * Understanding of Windows X operating system * Assisting with configuring/troubleshooting of Software and Hardware * Experience working with ServiceNow to log, track, close tickets * Experience in resolving IT issues via phone/email/chat * Excellent telephone etiquettes and customer service * Excellent troubleshooting skills * Knowledge of Microsoft based operating systems with emphasis on Windows X * Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop \& Mac books, Desktop, Multi\-functional devices (MFD) , Mobile \& Tablets) * Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. * Basic understanding of PC hardware set\-up and configuration. * Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. * Good communication (written \& oral), presentation skills, quick learner, self\-initiated, team player, open to work in shifts * Willingness to work in 9 x 5 support environment including working on Weekends and Holidays * Flexible to work in a 24 x 7 Environment due to English Language Support * Excellent time management skills and ability to work under pressure * Continuous commitment to professional development Mandatory Skills: TIS Service Desk . Experience: 3\-5 Years . Reinvent your world. We are building a modern Wipro. We are an end\-to\-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA \- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

SERVICE DESK ANALYST L1651540330387231227

Indeed

SERVICE DESK ANALYST L1

Summary: Seeking a Service Desk Analyst L1 to provide primary technical support, resolve IT issues, and maintain high customer service standards within a 24/7 support environment. Highlights: 1. Provide 1st line technical support via phone, email, chat, and web 2. Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory) 3. Work with ServiceNow for logging, tracking, and closing tickets Job Description* Job Title: SERVICE DESK ANALYST L1 City: Guadalajara State/Province: Jalisco Posting Start Date: 1/19/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future\-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever\-changing world. For additional information, visit us at www.wipro.com. Job Description: **Service Desk Analyst** ------------------------ **"Skills :** • IT Service Desk experience 3\-5 yrs * Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS\-Office etc.) * Understanding of Windows X operating system * Assisting with configuring/troubleshooting of Software and Hardware * Experience working with ServiceNow to log, track, close tickets * Experience in resolving IT issues via phone/email/chat * Excellent telephone etiquettes and customer service * Excellent troubleshooting skills * Knowledge of Microsoft based operating systems with emphasis on Windows X * Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop \& Mac books, Desktop, Multi\-functional devices (MFD) , Mobile \& Tablets) * Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. * Basic understanding of PC hardware set\-up and configuration. * Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. * Good communication (written \& oral), presentation skills, quick learner, self\-initiated, team player, open to work in shifts * Willingness to work in 9 x 5 support environment including working on Weekends and Holidays * Flexible to work in a 24 x 7 Environment due to English Language Support * Excellent time management skills and ability to work under pressure * Continuous commitment to professional development **Accountability** • To provide 1st line technical support, answering support queries via phone, email, Chat and Web * To maintain a high degree of customer service for all support queries and adhere to all service management principles. * To take ownership of user problems and be proactive when dealing with user issues. * Logging / verifying customer details * Identifying the issue and categorizing / prioritize the incident * Creating a ticket in CRM tool like ServiceNow * Referring KB for workaround / resolution and attempting resolution * Strong interpersonal skills are a prerequisite. * Ability to work effectively in a dispersed team and individually. * Ticket re\-assignment to L2/L1\.5 if ticket unresolved by L1 (wherever applicable) * Ticket reassignment to Other Resolver groups if ticket unresolved by L1 (wherever applicable) * Routing / Chasing of tickets with other Resolver groups * Recording trend of calls and identifying outages proactively * Callbacks for customer not reachable cases \& customer request * Identifying the trend of calls / tickets and highlighting it to L1\.5 / Team Lead as applicable for outage confirmation * Creating child tickets and tagging them with problem ticket * Callback the user and confirm resolution (wherever applicable) * Trouble shooting issues related to Outlook email / MS office suite / WebEx /Jabber / Cisco AnyConnect VPN, Chrome / Safari, IE, Firefox etc. as per scope document and SOW * Handling issues using Remote tools. * Makes recommendations for updates to the KB database" **͏** ----- **Do** **1\. Be responsible for primary user support and customer service** a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly\-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA \& hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework **2\. Regular MIS \& resolution log management on queries raised** a. Record events and problems and their resolution in logs b. Follow\-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc **͏** ----- **Deliver** **No** **Performance Parameter** **Measure** 1 Service Desk Delivery * Adherence to TAT, SLA as per SoW * Minimal Escalation * Customer Experience 2 Personal * Attendance Documentation etc * **͏** ----- **͏** ----- Mandatory Skills: TIS Service Desk . Reinvent your world. We are building a modern Wipro. We are an end\-to\-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA \- as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

General L1 Support-English651105793799701228

Indeed

General L1 Support-English

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward\-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate \- Full Time \- to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. Requirements: * Availability to work 45 hours per week * Interest in working on any shifts * Advanced English * Looking to work in IT Environment * 6 months of experience in Customer Service We Offer: * Competitive salary * Grocery Tickets \- 12% of base salary * 30 days of Christmas bonus * 12 days of vacations * 50% Vacation bonus * 5 personal days per year * Medical insurance (You and your family) * Life insurance * Dental Insurance * Discounts with selected Optics * Opportunity to grow in the company Activities * General L1 support for hardware and MS Office packages * Advance technical support for in\-house applications and developments * Answer technical support calls providing and escalating to other support groups * Provide support based on email generated requests or reports * Document troubleshooting steps and detailed description of the customer incidents and requests * Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures \#LI\-LATAM NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100\. **NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran\-status, sexual orientation, gender identity, or any other class protected by law.**

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Alarm, CCTV, Fire, and Access Control Installer Technician.651102177653781229

Indeed

Alarm, CCTV, Fire, and Access Control Installer Technician.

A leading electronic security company seeking growth is looking for an **INSTALLER TECHNICIAN FOR SPECIALIZED SYSTEMS**, with the following requirements: **Knowledge in:** * *Installation and maintenance of alarm systems, analog CCTV, access control, electric fences, piping, and cabling* * *Configuration and installation of CCTV from various brands (Hikvision, Dahua, Axis, Hanwha, among others)* * *Analog and IP installation* * *Configuration of alarm systems from various brands (BOSCH, DSC, DMP)* **Requirements:** * **Minimum 2 years’ experience in the field** * **Willingness and ability to travel is essential** * **Flexible working hours** **We offer:** Statutory benefits, base salary, productivity bonus, food vouchers, life insurance, major medical expense insurance, training, and certification. Job type: Full-time Salary: $12,000.00 - $14,000.00 per month Benefits: * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Free uniforms * Food vouchers Work location: On-site employment

C. Nelson 2948, Vallarta Nte., 44690 Guadalajara, Jal., Mexico

$MXN 12,000/year