**Company Description:** GEMETYTEC is a Mexican company with over 30 years in the market. We specialize in the manufacturing of labels and the distribution of point-of-sale equipment focused on identification, control, and printing solutions. We have partnerships with the best globally recognized partners. **Main Responsibilities:** * Provide telephone, remote, or on-site support to customers and end users for equipment sold by GEMETYTEC or not. * Diagnose, quote, and repair mobile data printing, reading, and capture equipment within established timeframes. * Support the sales department with part numbers, demonstrations, and service contract sales. * Manage service contracts, supplies, and support vehicle. * Send and collect equipment from local and national suppliers. * Meet diagnostic, repair, and equipment delivery deadlines. * Assist in special label production or company events. **Requirements:** * Minimum of **2 years** experience in a similar position. * Knowledge of technical support and cross-selling. * **Valid driver's license.** * Service-oriented attitude, responsibility, and results-driven. **Schedule**: Monday to Friday from 8:00 AM to 6:00 PM **Location:** Ciudad Granja **We Offer:** * **Competitive monthly base salary.** * **Bonus for meeting performance indicators.** * **Commissions on sales made.** * **Statutory benefits.** * Opportunities for growth and professional development. If you meet the profile and are passionate about providing technological solutions, we would love to meet you! Job type: Full-time Salary: $14,000.00 per month Benefits: * Eligibility for indefinite contract Work Location: On-site