MacStore, a leader in Latin America as an Apple Premium Reseller (APR) and authorized Apple business partner, is seeking talent to join its technical team. We offer continuous training, a professional work environment, and real opportunities for growth. **Requirements:** * High school diploma or completed technical degree. * Minimum 1 year of experience in computer and mobile phone repair. * Passion for customer service and client interaction. * Residence near the workplace. **Responsibilities:** * First- and second-level technical support for Apple users. * Personalized customer service and issue resolution. * Follow-up on completed services. * Promotion and sale of additional services. * Compliance with departmental metrics and performance indicators. **We Offer:** * Work schedule: Monday through Sunday, 11:00 AM–8:00 PM // 12:00 PM–9:00 PM, rotating days off. * Monthly gross base salary: $9,900. * Commissions of 9% to 20% on services performed. * Punctuality bonus. * Productivity bonus. * Monthly food vouchers. * Statutory benefits plus additional benefits. * Apple Certified Macintosh Technician certification. * Profit-sharing (approximately three months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * 100% IMSS contributions. * Direct, indefinite-term employment contract. * Job stability and professional development. Apply through this channel if you meet the profile. We will contact you shortly.