Description
Position Summary:
Service Manager responsible for coordinating and supervising floor operations, ensuring warm and efficient service while maintaining brand standards.
Key Responsibilities:
1. Supervise and coordinate restaurant service operations.
2. Ensure high-quality customer service and a positive work environment.
3. Develop and train service staff.
Authentic American Cuisine Restaurant seeks a Service Manager:
**POSITION OBJECTIVE**
Coordinate and supervise floor service operations to ensure warm, efficient, and brand-standard-aligned customer service.
**MAIN RESPONSIBILITIES**
* Supervise floor opening procedures
* Monitor service quality and timing
* Address special customer needs
* Coordinate workflow between kitchen and service teams
* Supervise cleanliness and order in all areas
* Provide real-time feedback to staff during operations
* Identify training needs
* Assist with inventory management
* Train and supervise service staff
* Foster and maintain a positive work environment
**REQUIREMENTS**
* 1–2 years of experience managing staff
* High school diploma or equivalent
* Knowledge of restaurant operations
* Excellent interpersonal communication skills
* Organizational and leadership skills
* Honest and reliable
**WE OFFER**
* Competitive salary and tips
* Food discounts
* Statutory benefits
**LOCATION**
Providencia Area
Employment Type: Full-time, Indefinite
Salary: $12,000.00 – $18,000.00 per month
Benefits:
* Discounts and preferential pricing
Workplace: On-site employment