Fiber Optic Installation Technician

Description

Job Summary: This role involves coordinating services, installing and configuring fiber optic and telephone equipment, providing in-field customer service and technical support. Key Highlights: 1. Coordination and execution of fiber optic service installations. 2. Configuration and testing of network equipment and in-home customer service. 3. Inventory management and compliance with field safety regulations. * **Service Coordination:** Confirm appointments with customers and prepare tools and materials prior to each installation. * **Equipment Pickup and Delivery:** Handling of equipment and logbooks, delivering them to the assigned warehouse or base. * **In-Home Installation:** Timely visits to customers for installation of fiber optic, coaxial, and telephone services. * **Equipment Configuration:** Installation and testing of modems, cabling, Wi-Fi networks, and verification of functionality. * **Customer Service:** Clear explanation of services and equipment usage, and collection of signatures and evidence. * **Reporting and Evidence Collection:** Completion of work orders, required photographs, and weekly submission to the supervisor. * **Technical Support and Maintenance:** Repair or inspection visits for installed equipment. * **Inventory Control:** Management of materials and tools, and proper use of the assigned vehicle. * **Safety:** Use of PPE and compliance with field safety regulations. A vehicle, tools, and PPE are provided; a vehicle deposit is required. Position Type: Full-time Salary: $12,000.00 - $15,000.00 per month Benefits: * Option for an indefinite-term contract * Complimentary uniforms Work Location: On the road