Evening Shift Supervisor

Description

Position Summary: We are seeking an energetic and leadership-oriented Evening Shift Supervisor to ensure efficient bar operations and deliver a high-quality customer service experience. Key Highlights: 1. Customer service experience and cash handling skills 2. Ability to lead and supervise operational staff 3. Focus on sales and promotion of products/events **General Description** A growing Padel Club seeks an energetic, leadership-driven, and sales-focused Evening Shift Supervisor to guarantee efficient, profitable, and safe bar operations through cash system control, direct customer interaction, and proper economic and operational management of the area—ensuring a high-quality service experience and actively contributing to the club’s revenue generation. **Requirements** * Minimum 1 year of experience in similar roles (bar supervisor, cashier, or customer service in high-traffic businesses). * Demonstrable experience in cash handling, cash reconciliation, and bank terminals. * Basic knowledge of inventory control. * In-person customer service experience. * Ability to work under pressure and during peak-hour shifts. * Basic proficiency with digital tools (Microsoft 365 and point-of-sale systems). * Sales orientation and ability to recommend products and events. * Capacity to lead and supervise operational staff. * Integrity, financial responsibility, and strong organizational sense. **Responsibilities** * Greet players and customers at the bar, delivering courteous and professional service. * Prepare beverages and food items (snacks, beers, etc.) according to established standards. * Deliver orders promptly and accurately. * Manage and control the cash register (cash, card, and bank transfers). * Operate the POS system to record consumption. * Perform basic inventory control. * Recommend products and support sales efforts (commercial focus). * Promote and sell upcoming club events. * Provide prompt service during peak-hour shifts. * Maintain rapid and continuous cleanliness of the work area. * Accurately record sales in the system. * Supervise and report shortages of raw materials. * Resolve basic customer conflicts. * Supervise proper filling of the water dispenser and report incidents. **Occasional Duties** * Address basic maintenance issues arising during the shift and promptly report those requiring specialized intervention. **Position Interactions** This position maintains constant interaction with: * **Customers and players**, providing direct assistance and resolving inquiries or issues. * **Suppliers**, for receiving supplies or performing basic follow-up when required. **Benefits** * Statutory benefits * Monthly salary of $14,000\.00 * Job stability * Positive work environment * Initial training We look forward to welcoming you! Employment Type: Full-time Salary: $14,000\.00 per month Benefits: * Option for an indefinite-term contract Work Location: On-site employment