Customer Service Specialist

Description

Job Summary: We are seeking a Customer Service Specialist to follow up with customers experiencing issues, ensure compliance with service orders, and analyze red flags. Key Highlights: 1. Customer service experience and red-flag analysis 2. Tracking of service orders and customer calls 3. Opportunity for professional development ***WE ARE SEEKING FOR OUR NEW LOCATION:*** **CUSTOMER SERVICE SPECIALIST** REQUIREMENTS: * 1 year of customer service experience * Proficient Excel skills * Call center experience preferred * Availability: Monday to Friday, 9 AM to 7 PM; Saturday or Sunday, 9 AM to 2 PM (Sunday remote work) RESPONSIBILITIES: * Follow-up calls to customers with high incident rates * Monitoring compliance with service orders * Red-flag analysis WE OFFER: * $12,300 monthly salary * Productivity bonus: $9,000 * Statutory benefits * Life insurance * Group Salinas benefits and discounts * Professional development opportunity \*\*\*No transportation issues required for Puerta de Hierro location during the first 3 months \*\*\* We look forward to your application!