E-commerce or Marketplace Manager Location: Near Zapopan Centro train station Work schedule: Monday to Friday Salary range: $18,000.00–$20,000.00 (tax-free), depending on experience, plus commissions. Weekly payment Statutory benefits **Responsibilities** \- General administrative functions for the platform \- Online sales via platforms (Mercado Libre, Amazon, Shopify, TikTok, etc.) \- Platform sales process \- Creation and management of product listings \- Campaigns on Meta, Google, and Analytics Website management \- Manage marketplace sales operations, ensuring product availability, price updates, and effective online customer service. \- Organize and execute sales campaigns, promotions, and digital communication strategies to maximize customer acquisition and retention. \- Maintain up-to-date inventory levels in CRM and ERP systems, ensuring product availability and minimizing stockouts. \- Handle customer inquiries, requests, and complaints on marketplaces using CRM (Alpha) to ensure a positive user experience. \- Develop and implement marketplace-specific strategies focused on sales growth and optimization of the shopping experience. \- Reporting using Excel and SAP **Requirements** **Bachelor’s degree candidate or graduate (MANDATORY)** Minimum 2 years’ verifiable experience managing marketplaces for retail-sector companies. Experience managing and servicing various marketplaces for sales purposes. Online platform sales experience. Experience using CRM (SAP) for sales tracking and knowledge of ERP usage for administrative tasks: \- Inventory and stock management. \- Sales control \- Logistics and distribution \- Sales and customer service experience. \- Experience using corporate social media platforms. Employment type: Full-time Salary: $18,000.00–$20,000.00 per month Workplace: On-site