**Job Profile: Executive Assistant** **Department:** Executive Office **Location:** Corporate office and field (store visits) **Position Type:** On-site – Full-time **Schedule:** Full-time schedule, respecting the maximum legal working hours and rest periods established in the Federal Labor Law. **Position Objective** Provide strategic, operational, and administrative support to the Executive Office, ensuring efficient management of the executive’s calendar, communications, activity coordination, information confidentiality, and follow-up on agreements with internal and external departments. **Key Responsibilities** **Administrative and Executive Management** * Manage the General Director’s calendar, prioritizing activities and commitments. * Coordinate meetings, presentations, videoconferences, and executive events. * Prepare, organize, and safeguard confidential documents, reports, and correspondence. * Manage travel allowances, expense reports, and travel logistics. * Maintain physical and digital filing systems for the department. **Coordination and Communication** * Serve as the liaison between the Executive Office and internal departments. * Handle communications with partners, suppliers, customers, and key personnel. * Draft emails, announcements, meeting minutes, and summaries. * Ensure timely follow-up on agreements and commitments arising from meetings. **Strategic Support** * Assist in preparing executive presentations and reports for board meetings. * Consolidate information requested from departments for the General Director’s analysis. * Monitor progress of strategic projects assigned by the Executive Office. **Confidentiality and Control** * Guarantee absolute confidentiality of sensitive information. * Handle documentation with discretion and professional ethics. * Promptly report risks or delays in critical agreements or projects. **Performance Indicators (KPIs)** * Calendar adherence and optimization without overlaps or delays. Timely follow-up and closure of agreements (*95% on time). * Accuracy and quality of executive presentations and reports. * General Director’s satisfaction level with the support provided. Response time for key communications (*24 hours). * Zero incidents of confidential information leakage or mishandling. **Requirements** **Education** Completed Bachelor’s degree in Administration, Communications, Business, Public Relations, or related field (preferred) **Experience** 2–4 years in executive assistant, director-level, or senior management staff roles. **Desirable Knowledge** Project management VIP customer service Event logistics Intermediate or advanced English **Other** Flexible schedule and willingness to work in the field. Ability to handle information with strict confidentiality. **Skills and Competencies** * Advanced Office suite (Excel, PowerPoint, Word, Outlook) * Proficiency with videoconferencing platforms (Teams, Zoom, Google Meet) * Document control and administrative management * Executive writing and impeccable spelling * Time organization and management * Assertive and professional communication * Strong analytical and synthesis capabilities * Discretion, ethics, and confidentiality management * Proactivity and anticipation of needs * Stress tolerance * Problem-solving * Excellent interpersonal skills **We Offer** Gross monthly base salary ranging from $15,000 MXN to $23,000 MXN, depending on experience. Statutory benefits from day one. Discounts on brand products. At Tenis Store, we foster continuous improvement, accountability, and field-based work focused on results. We seek observant, analytical individuals committed to operational excellence and customer experience. If you’re looking for an exciting challenge and possess the required skills and experience, we invite you to apply for this position. Together, we can deliver an exceptional shopping experience to our customers and take our company to the next level. TENIS STORE is committed to diversity and equal employment opportunity. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, or any other basis protected by law.