Job Summary: We are seeking a proactive and solution-oriented Linux support professional focused on ensuring operational continuity and continuous service improvement through handling of critical incidents. Key Responsibilities: 1. Troubleshoot issues and maintain systems without failures 2. Handle critical incidents 3. Contribute to continuous service improvement Are you passionate about solving problems and keeping systems running without failures? We are looking for a Linux support professional who ensures operational continuity, handles critical incidents, and contributes to continuous service improvement. Experience: Intermediate-level Linux knowledge. Basic administration of Rocky Linux. Shell scripting (basic level, script logic analysis). Knowledge of SQL Server and/or Oracle. Execution of basic information queries. Responsibilities: Respond to reports from branches and users within defined service levels. Manage and track routine tickets. Handle critical incidents. Support scheduled maintenance windows. Document recurring errors and solutions. Document PDPs in the ServiceNow knowledge base. We Offer: Statutory benefits, full payroll, competitive salary. Benefits: Major medical expense insurance, effective from the 3rd month. Employment Type: On-site. Working Hours: 8:30 AM to 6:00 PM. Work Location: Obispado, NL. Salary: $18,000\.00 \- $20,000\.00 per month Benefits: * Major medical expense insurance Work Location: On-site employment