Izamal Information & Communication Technology Job Listings

Indeed

Quality Engineer II

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **JOB SUMMARY** The Quality Systems Analyst (QSA) is responsible for ensuring the Quality Management System meets or exceeds customer quality and applicable regulatory requirements for products and services. The role breaks into 2 main aspects. QMS system alignment and QMS system performance. The analyst is responsible for maintaining QMS procedures through regular reviews which ensure they fulfill the requirements of ISO and Jabil’s business processes. Secondly, the effectiveness of the QMS must be measured objectively through analysis of facts and data. The analyst will use site and system data to produce trend reports which identify systemic issues requiring site corrective or preventative actions. This data will support the Management Review process and the ongoing identification of risk mitigation and continual improvement opportunities. The analyst will hold SME status for Quality and Manufacturing systems including JOS and CAPA and should possess a strong analytical background and proficiency in statistical tools. The analyst will provide input to future developments in shop floor and quality system tools. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Analysis of site QMS data to support bi\-annual Mgt Review process. * Perform trend analysis on key quality metrics including FPY, DPM, OTD, CRR * Identify systemic QMS issues, risks \& negative trends (WC/Site) * Perform Root Cause Analysis \& drive Corrective and Preventative Actions * Identify positive trends \& best practices. Manage a Best Practice database to ensure proliferation * Audit and administer CAPA and Audit Mgt processes \- Pilgrim SmartSolve® SME * Establish correlation between QMS performance \& outgoing quality trends/Customer Sat * Provide input and other related support to the Mgt Review process * Use statistical tools (Mini\-tab) to identify negative trends and continuous improvement opportunities * Maintain QMS procedures ensuring alignment with ISO9001 \& business requirements * Communication of Quality Alerts * Interface with Business Systems Group on next generation JOS applications * Ability to investigate and analyze technical and regulatory issues (site) * Track waiver requests and identify areas for QMS document improvements to prevent waiver usage * Identify quality system issues and recommend / implement corrective and preventative actions. * Act in the capacity of an internal auditor for the Quality Management System * Ability to process CA or PA from audit findings and track issues to closure * Track progress of follow\-up items from TUV \& Internal audit reports, Mgt Review, Corrective/Preventive Action Requests (8D) and other continuous improvement projects * Support and/or coordinate process improvement projects and assure coordination with other functions as well as compliance with regulatory, customer and company quality requirements Critical focus areas: * QMS system documentation and alignment with requirements * QMS system effectiveness and correlation with quality performance * Trend analysis of site QMS data including Internal Audits, CAPA \& Mgt Review * Analysis of key Quality, Operations and other Business Metrics (site trends) * Identification of business or operational risks and/or best practices * Identification of Preventative Actions – site * CAPA Pilgrim SmartSolve® (CAPA \& Audit) * Input and support to Management Review * Support for ISO Certification program * Perform on\-site Internal Audits against QMS procedures \& ISO requirements * Open communication with sites focusing on preventive actions and activities * Liaison with regional and sector Operations Development Teams * Maintain Quality 1st mentality within the organization * May perform other duties and responsibilities as assigned. **JOB QUALIFICATIONS** **KNOWLEDGE REQUIREMENTS** * Expertise in quality systems \& shop floor tools including MES, JOS \& CAPA * Familiar with QRQC, LPA and problem solving tools * Internal Auditor ISO9001 with experience in at least one other std (ISO13485, TS16949, AS9100, TL9000) * In\-depth knowledge of Jabil’s QMS system * Strong analytical skills that include trending and evaluation of data with the ability to identify potential process problems, risks and opportunities for improvement. * Excellent computer skills including experience with Word Processing and Database applications. MS Office and statistical software expertise essential. * Excellent report and presentation preparation skills utilizing MS office or similar tools * Ability to analyze data, drive root cause using analytical and/or statistical tools * Ability to correlate QMS performance with product and process quality trends * Desire to continually improve the efficiency and effectiveness of the QMS * Understanding of quality system regulatory requirements and how they relate to the business * Organized self\-starter and pro\-active approach combined with excellent time\-management skills * Ability to periodically attend conference calls or symposiums outside normal working hours. * Results oriented, with the ability to interact with technical and non\-technical personnel * Strong team player with the ability to communicate at all levels, horizontally and vertically, throughout Jabil * Advanced PC skills, including training and knowledge of Jabil’s software packages. BE CAREFUL OF FRAUD: Legitimate job opportunities at Jabil can be found on our official website Jabil.com. No applicant should pay to access these employment opportunities. When applying for a job at Jabil, you will be contacted via the official Jabil portal through an email ending in @jabil.com; a direct phone call from a member of the Jabil team; or a direct email with an @jabil.com email address. Jabil does not request payments for interviews or at any other time during the hiring process. Jabil also will not ask for personal identification information such as Social Security number, birth certificate, financial institution information, driver’s license number, or passport information by phone or email. If you believe you are a victim of identity theft or fraud, report it to the police using the following numbers and report it on the website where you found it. Call: 911 or 089. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e\-mail to Always\_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e\-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. \#whereyoubelong

4288+MM Chenché de las Torres, Yuc., Mexico

Negotiable Salary

Document Control Quality Specialist64697248441857121

Indeed

Document Control Quality Specialist

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **JOB SUMMARY** To assure timely identification, recording and distribution of all documentation for ease of manufacturing. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Set up and maintain all files in accordance with the document control operating procedures. * Review all documents (incoming/outgoing) for accuracy and completeness per applicable instructions provided. * Distribute all documentation per master documentation list. * Update assembly revision status as necessary. * Assure that only quality, legible copies of documentation are distributed. * Interface with the Document Control Supervisor as needed, and promptly report any problems and/or performance affecting conditions. * Interface with all departments as required to efficiently expedite all documentation requirements. * Ensure that assigned area is clean and organized. * Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. * Comply and follow all procedures within the company security policy. * May perform other duties and responsibilities as assigned. **JOB QUALIFICATIONS** **KNOWLEDGE REQUIREMENTS** * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to operate a personal computer including using a Windows based operating system and related software. * Advanced PC skills, including training and knowledge of Jabil’s software packages. * Ability to write simple correspondence. Read and understand visual aid. * Ability to apply common sense understanding to carry out simple one- or two-step instructions. * Ability to deal with standardized situations with only occasional or no variables. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rate, ratio, and percent and to draw and interpret graphs. BE CAREFUL OF FRAUD: Legitimate job opportunities at Jabil can be found on our official website Jabil.com. No applicant should pay to access these employment opportunities. When applying for a job at Jabil, you will be contacted through Jabil’s official portal via an email ending in @jabil.com; a direct phone call from a Jabil team member; or a direct email with an @jabil.com email address. Jabil does not request payments for interviews or at any other time during the hiring process. Jabil will also never ask for personal identification information such as Social Security number, birth certificate, financial institution information, driver’s license number, or passport information via phone or email. If you believe you are a victim of identity theft or fraud, report it to the police at the following numbers and report it on the website where you found it. Call: 911 or 089. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong

4288+MM Chenché de las Torres, Yuc., Mexico

Negotiable Salary

Indeed

Programming Engineer

*This job posting comes from the Talenteca.com job board* ### **Job opening at Vertical Knits, located in Centro - Baca, Yucatán** A leading textile company specializing in fabric and garment manufacturing is seeking your talent. We are currently hiring a Programming Engineer for our IT and Innovation department with the following profile: **Requirements:** Education: Engineering or Bachelor’s degree in Computer Systems, Electronics, or related field Knowledge of software design methods, tools, and techniques **Experience:** * Minimum of 1 year in the position * Programming languages (PHP, JAVA, SQL, MYSQL, C++, C#, VISUAL BASIC, Frameworks, Laravel, and Symfony) * Performing database maintenance * Creating tables, views, triggers, and stored procedures * Resolving incidents during module startup * Writing source code based on flowcharts **Time availability** **Desired education level:** Higher education – degree holder **Desired experience level:** Mid-level **Departmental function:** Technology / Internet **Industry:** Textiles **Skills:** * Teamwork * Data analysis * Negotiation * Problem solving * Planning and organization *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693711615a000032008e3e77&source=indeed*

C. 20 27, 97450 Baca, Yuc., Mexico

Negotiable Salary

Indeed

Anuncio: RPA

*This vacancy comes from the job board Talenteca.com* ### **Job opening at Vertical knits in Baca - Baca, Yucatán** A leading company in the textile industry dedicated to manufacturing fabrics and garments for international clients such as Nike, Patagonia, Lacoste, among others, is looking for your talent to fill an RPA position in the IT and Innovation department. Education level: Bachelor's degree in Computer Science, Industrial Engineering or related field Experience in: * 3 years in process automation, RPA or similar roles * Experience with BPMN and process modeling * Proficiency with technological tools for RPA, BPMN modeling platforms, tracking tools * Establishing internal automation guidelines or policies Competencies: * Technical expertise in RPA and BPMN * Knowledge of governance frameworks and standards * Strategic focus * Communication and leadership skills * Collaborative work Responsibilities: * Compliance * Process automation * Training and support * Process evaluation * Collaboration and coordination * Governance and strategic business alignment Availability On-site work **Desired education level:** Bachelor's degree - graduated **Desired experience level:** Expert level **Departmental function:** Technology / Internet **Industry:** Textiles **Skills:** * Teamwork * Initiative * Problem solving * Negotiation * Leadership *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j_id=692740865c000029006ff1d3&source=indeed*

C. 20 133, 97450 Baca, Yuc., Mexico

Negotiable Salary

Indeed

Warehouse Assistant

Heineken México, a leading company in the beer industry, is looking for a talented Warehouse Assistant to join our team. If you are a committed individual with experience in warehouses and storage facilities, and you are seeking a new growth opportunity, this offer is for you! WAREHOUSE ASSISTANT \- Requirements: * Previous experience as an assistant in product loading, warehouses, and storage facilities. * Minimum of 6 months of experience in similar positions. * Availability to work flexible hours. * Minimum education level: secondary school. * Ability to safely and efficiently load and unload goods. **Responsibilities:** * Carry out receiving, storage, and dispatching operations for products. * Verify and control inventory, ensuring proper product rotation. * Load and unload goods safely and efficiently. * Keep the warehouse clean and organized, complying with all safety standards. * Participate in periodic product inventories. **We Offer:** * Benefits exceeding legal requirements. * Opportunities for growth and development within the company. * Excellent working environment. * Ongoing training to improve your skills. At Heineken México, we value diversity and equal opportunities; therefore, we do not discriminate based on gender, age, disability, sexual orientation, ethnicity, religion, or origin. Here, you will find an inclusive and respectful environment where you can fully develop your potential. Don't miss the chance to become part of one of the most important companies in the beer industry! Apply today and discover the benefits of being part of Heineken México.

C. 21 304, Centro, 97430 Motul de Carrillo Puerto, Yuc., Mexico

Negotiable Salary

Indeed

Nurse/Phlebotomist

Medical Life, a leading company dedicated to health and wellness, invites you to become part of our great team as a collaborator: Phlebo-Nurse. Mission: We are a corporate healthcare group committed to the full satisfaction of our collaborators and allies, working together for a healthier Mexico. **Requirements**: * Education: Bachelor's degree in Nursing, Nursing Assistant, or related field with Title and License, CONOCER Certification (Required) * Experience: 6 months taking blood samples and biological specimens (can include professional internships or social service) **Knowledge**: * Vital signs measurement. * Blood sample collection from geriatric and pediatric patients. * Knowledge of pre-analytical processes and conditions. * Collection of blood, gynecological, culture, and biological samples. * Proficiency with vacuum systems (Vacutainer). * Correct venous punctures. **Responsibilities**: * Administrative and operational tasks. * Provide care to all patients entering the medical unit. * Control and management of logs. * Follow-up on result delivery. * Patient care during sample collection procedures. **General job details**: * Competitive salary. * Paid training. * Regular updates. * Corporate benefits. Job type: Full-time Salary: Starting at $8,800.00 per month Application questions: * How far are you from Motul? * Do you have your title and license? Work location: On-site position

C. 31 297, Centro, 97430 Motul de Carrillo Puerto, Yuc., Mexico

MXN 8,800/month

Indeed

Cost Analyst-Baca

A leading company in the textile sector is looking for a COST ANALYST with the following profile: **Requirements:** \- Education: Bachelor's degree in accounting, administration, or related field. **Experience in:** \- Accounting processes \- Accounting systems management \- Warehouse validations \- Analysis of process costs \- Preparation of cost statements **Availability of time** **We offer:** \* Weekly salary \* IMSS from the first day \* Vacations \* Profit sharing \* Transportation assistance, and more... Apply through this channel and attach your CV Job type: Full-time, Indefinite duration Salary: Starting at $9,000.00 per month Benefits: * Educational assistance * Transportation aid or service * Savings fund * Free parking * Option for indefinite contract * Life insurance * Discounted cafeteria service * Free uniforms Workplace: On-site employment

C. 12 98, 97450 Baca, Yuc., Mexico

MXN 9,000/month

Indeed

SALES ADVISOR

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for individuals who share our values and want to become part of a dynamic, committed, and innovative team. If you're seeking a new professional challenge, this is your chance. We want to meet you! ### **Open Position: Sales Advisor** **Location:** On-site \- Izamal, Yucatán, Mexico **Contract Type:** Full-time. **Department:** Sales ### **What are we looking for?** * Availability to rotate shifts. * Teamwork skills. * Proven experience of 1 year as a sales advisor. * Customer service orientation. ### **Main Responsibilities:** * Provide in-store customer service. * Credit application processing. * Store opening and closing procedures. * Product display and arrangement. * Branch cleaning and restocking. * Handling cash and valuables. ### **What we offer:** * Competitive monthly take-home pay * Uncapped commissions (paid weekly) * Statutory benefits from day one (Infonavit, Fonacot, vacations, vacation bonus, Christmas bonus...) * Life and major medical insurance. * Savings fund. * Monthly grocery vouchers. * Discounts at partner establishments. * Opportunities for learning and advancement. ### **How to apply?** Send your updated CV to: **Estefany Euan** via phone **9995405198** or by email to **estefany.euan****@macropay.mx** Email subject: *"Vacancy \[Position Name] – \[Your Full Name]"* ### **We want to get to know you and learn what makes you unique!** Learn more about us by visiting: **talento.macropay.mx**

C. 33 302E, Centro, 97540 Izamal, Yuc., Mexico

Negotiable Salary

Implementation Manager - Mexico64148313170817128

Indeed

Implementation Manager - Mexico

Our Best\-in\-Class Implementation Team is leading the way and revolutionizing the automotive industry with 5 star customer service. With a thorough understanding of Shopmonkey products, and a focus on creative problem solving, every Shopmonkey customer receives exceptional care and attention from our team. **Please note this a Mexico\-based, remote position requiring the ability to work full\-time U.S. East Coast customer hours, with a 7:00am or 8:00am start time (usually 1\-2 hours behind Mexico Eastern Time and/or Central Mexico Time, depending on time of year with U.S. Daylight Savings hours).** **You Will Have The Opportunity To:** * Serve as the main point of contact during a customer's implementation process * Deliver top tier customer service and support across all product areas * Assist in training customers to ensure the successful beginning of a new customer journey * Coordinate deliverables with various internal departments * Communicate thoughtful, customized solutions that help customers move forward and grow their business * Learn all about the Shopmonkey product suite and automotive industry **We Are Looking For People Who:** * Have at least 2\+ years of relevant experience preferred or automotive industry knowledge and experience * Have a clear, professional, friendly and informative communication style * **Fluent in both English and Spanish** * Enjoy creative problem solving and taking on new challengesHave exceptional project management skills with a proven ability to multi\-task * Are self\-directed learners and highly motivated to succeed * Thrive in a dynamic \& collaborative startup environment, and are comfortable with ambiguityAdapt quickly to changing priorities and evolving customer needs * Have a related education background (Bachelor's degree preferred) * Are familiar with a SaaS business models and toolsHave a true appreciation for cars and/or are familiar with the automotive industry! ### **Fully Remote Work!** * Up to $750\.00 to set up your home office, 90 days after start date * Virtual activities and in\-person meet\-ups * Laptop provided * Unique opportunity: This is the *best* form of hybrid! All teams usually travel and meet up for collaboration at least once/year. ### **Why Shopmonkey?** #### Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (**benefits below are mainly for U.S. based, full\-time employees).** Other benefits vary upon location outside of the United States, and employment status: ### **Health \& Wellness** * Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date * Short term and long term disability * Employee assistance program * Reimbursement for a personal health and wellness membership * Generous parental leave * 401(k) available upon hire ### **✈️ Time Off** * 11 paid holidays * Flexible time off \- take the time off you need! ### **Giving Back** * Matching donations for approved charitable organizations * Group volunteer efforts #### Check out our founder's story, life page, or hear from real employees about what it's like to work at Shopmonkey. #### Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive. ### **About the Industry** #### The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. ### **About Shopmonkey** #### Shopmonkey is the leading auto\-repair shop software company; it is a cloud\-based solution that helps auto\-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy\-to\-use platform. #### Headquartered in Silicon Valley and trusted by more than 3,500\+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. #### In 2021 Shopmonkey raised a $75 million Series C, supported by top\-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named \#4 on Forbes' annual ranking of America's Best Startup Employers list (and \#1 in Business Products \& Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024\. #### *Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.* #### *Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.* *Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at* *hiring@shopmonkey.io**.* **Please note:** Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non\-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: * Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications. * Our Talent Acquisition team only corresponds from email addresses with the domain '@Shopmonkey.io'. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer. * While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey's Careers page, or our official LinkedIn Company Page The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

C. 22 SN, 97655 Quintana Roo, Yuc., Mexico

MXN 750/biweek

Call Center Advisor - Collections64147350711811129

Indeed

Call Center Advisor - Collections

**Colektia** Is the first debt collection company based on artificial intelligence and considered one of the startups with the highest growth potential in Latin America. **Responsibilities:** \- Manage collections for massive, active, and defaulted portfolios \- Efficiently contact debt holders to secure payment commitments \- Negotiate and effectively close payment agreements for active and defaulted portfolios \- Resolve questions, complaints, and difficulties presented by debtors **Requirements:** \- Proficient in PC usage \- Minimum of 6 months of collections experience \- Strong communication skills **We Offer:** \-$8,364 Gross \- Uncapped commissions \- Cash performance bonus \- Statutory benefits from day one \- $1,000 payment for each referral **Schedules** Shifts rotate between Schedule A and Schedule B\* Schedule A: \*SATURDAY SHIFT\* \- Monday to Wednesday: 8 am to 6 pm \- Thursday and Friday: 8 am to 5 pm (1 break of 1 hour and 20 minutes) 10 MINUTES AM 10 MINUTES PM\- Saturdays: 8 am to 1 pm Schedule B: \*NO SATURDAY SHIFT\* \- Monday to Friday: 8 am to 6 pm **Location:** **Address:** Av. Yucatán 388, 97138 Mérida Yuc. C 17 \#388 POR 42 Y 44 RESIDENCIAL LOS PINOS **Position Type:** \- Full-time, Indefinite duration **Contract** \- First contract: 30 days \- Second contract: indefinite **Benefits:** * Salary increases * Referral program * Additional vacation days or paid leave Education: * Completed high school (Desirable) Experience: * Call center collections, minimum 6 months * Similar position: 1 year (Desirable) Expected start date: 10/15/2025 Position type: Full-time Salary: $8,364.00 \- $12,491.71 per month Education: * Completed high school (Desirable) Experience: * Customer service: 1 year (Desirable) Language: * English (Desirable) Workplace: On-site job

Yucatan, Mexico

MXN 8,364-12,491/year

Help Desk Supervisor (ATM)638418024588831210

Indeed

Help Desk Supervisor (ATM)

**JOB DESCRIPTION:** **ADS,** An important company dedicated to providing Information Technology Services invites you to join their team! ***Position: Help Desk Supervisor*** ***Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM*** ***Salary:****$18,000 Pesos monthly net* ***Main Responsibilities:*** * Manage and coordinate human and material resources within daily operations, supervising and ensuring compliance with established service levels. * Review tickets in help desk tools to ensure proper management and SLA compliance. * Responsible for creating the backlog of incidents and requests for the next day's operational planning, ensuring proper service according to client-agreed service levels. * In charge of ensuring communication between first-level support engineers and second and third-level support teams, as well as internal departments. * Responsible for reporting daily on service delivery and compliance levels. * Responsible for training help desk operators to ensure their work meets project requirements. * In charge of handling internal or client escalations to reduce or eliminate risks. ***Knowledge:*** * Office suite (especially MS Word and MS Excel), experience with technical service desk platforms (Service Now, Service Desk Manager, HP, among others). ***Competencies:*** * ITIL process management, Project management (Scrum/PMI), Problem solving, Results orientation and total customer satisfaction. **\#jobsearch** Job type: Full-time Salary: Starting at $18,000.00 per month Work location: On-site

Yucatan, Mexico

MXN 18,000/year

Field Support Engineer | SIX Stores Yucatán638395024092171211

Indeed

Field Support Engineer | SIX Stores Yucatán

***Grupo Scanda*** is a 100% Mexican company with over 30 years of experience in the Information Technology market. Our objective is to transform technology into value for our customers, through our 1,500+ specialized collaborators, methodologies designed specifically for the IT market, and top-tier partners. With our six companies, we cover the main IT niches. In collaboration with **Tiendas Six**, we are seeking a Field Support Engineer to assist in equipment maintenance across various SIX store locations in the central area and surrounding regions of Yucatán. **Requirements:** * Age: 23 to 40 years old **Education:** * Bachelor's degree or Engineering in Computer Science, Computing, or related Information Technology field. Graduated or in final internship phase. **Responsibilities:** * Travel to warehouse, collect equipment, and transport it to the store * Take inventory of old and new equipment * Enter inventory into enterprise app * Take photos of serial numbers of both old and new equipment * Perform backup of existing equipment * Install new equipment, transfer backup, and configure; configuration may take 3 to 4 hours due to application validation * Take detailed photos of installed equipment * Pack removed equipment into the new equipment’s box * Sign liability letter * Return old equipment to warehouse for safekeeping and subsequent disposal of obsolete hardware It is essential that candidates have a vehicle with an engine capacity under 1.6 liters. * Gasoline allowances provided * Vehicle wear and tear compensation * Cell phone balance allowance * Travel allowances **Salary:** * $12,000.00 gross monthly * Statutory benefits * Gasoline allowances * Vehicle wear and tear compensation * Cell phone balance allowance * Travel allowances **Operating window:** * Monday to Saturday: 9:00 am to 6:00 pm If this position interests you, please submit your application through this channel. Job type: Full-time, Indefinite duration Salary: Up to $12,000.00 per month Benefits: * Grocery vouchers Application question(s): * Do you agree with the salary and schedule? Work location: On the road

Calle 21 3184, Acanceh, 97380 Acanceh, Yuc., Mexico

MXN 12,000/year