Systems Assistant

Description

Position Summary: We are seeking a Systems Assistant to provide technical support to users, perform equipment maintenance, and ensure the operational continuity of technological tools. Key Highlights: 1. Comprehensive hardware and software technical support 2. Preventive and corrective equipment maintenance 3. Support in network and system administration We are looking for a responsible **Systems Assistant** who will provide technical support to company users and assist with the proper maintenance and operation of computing equipment, networks, and information systems. Their objective will be to ensure the operational continuity of the technological tools used within the organization. ***Main Responsibilities:*** * Provide hardware and software technical support to users. * Experience in preventive and corrective maintenance * Software and hardware installation, and installation of video surveillance cameras * Install, configure, and update computing equipment, printers, and other technological devices. * Perform preventive and corrective maintenance on company equipment. * Assist in network administration, access management, and user account management. * Diagnose and resolve basic system technical issues. * Support the installation and updating of programs or systems used by the company. * Maintain control and inventory of computing equipment and technological resources. * Document incidents and technical solutions. * Support technology department projects as required. ***Requirements:*** * Technical diploma or bachelor's degree in Systems, Computer Science, Information Technology, or related field. * Minimum 6 months to 1 year of experience in technical support (preferred). * Basic knowledge of networks, computer equipment maintenance, and operating systems. * Proficiency in Microsoft Office suite. * Service-oriented attitude and strong problem-solving skills. ***Competencies:*** * *Attention to detail.* * Organization. * Teamwork. * Problem solving. * Effective communication. ***WhatsApp: 55 8475 3341*** Employment Type: Full-time Salary: $12,000\.00 per month Benefits: * Salary increases * Company parking * Option for an indefinite-term contract Work Location: On-site employment