counter assistant

Description

A healthcare-sector company is seeking a **Counter Assistant** to join our team in the Toluca area. The position focuses on providing direct customer service, operational support at the branch, and follow-up on medical supply sales and delivery processes. ***Requirements*** * Completed high school diploma or technical degree (in progress or completed). * Prior experience in customer service, counter sales, or similar activities. * Basic computer skills and data entry proficiency. * Service-oriented attitude, organizational skills, and strong communication ability. * Availability to work rotating shifts. ***Work Schedule*** **Monday to Friday** on rotating shifts: * 09:00–18:00 hrs * 10:00–19:00 hrs **Saturdays:** * 09:00–14:00 hrs ***Main Responsibilities*** * Provide courteous and efficient in-branch customer service and advisory support. * Fulfill and deliver medical supplies and wound care materials according to requests. * Review and validate prescriptions prior to dispensing medications. * Receive and enter orders received through various service channels. * Verify goods against the receipt or invoice before delivery. * Maintain order and cleanliness in the work area. * Assist with expiry date tracking, batch control, and product storage. * Generate receipts and invoices in the system. * Participate in periodic inventory counts. * Follow up on and escalate customer incidents or complaints. * Attend training sessions and work meetings. ***We Offer*** * Competitive base salary. * Statutory benefits from day one: * IMSS * Vacation days * Year-end bonus (aguinaldo) * Vacation premium * Job stability. * Initial training. Application If you are interested in joining our team, please apply by submitting your updated CV in PDF format. Salary: Starting at $10,000.00 per month Benefits: * Complimentary uniforms * Grocery vouchers Workplace: On-site employment