**IT Analyst** **Location:** Jacona, Michoacán **Company:** Mainland Farms **Job Description:** Mainland Farms is seeking a responsible **IT Analyst** to provide user assistance in resolving hardware and software issues, as well as performing installations, configurations, and preventive equipment maintenance. This position includes remote support, incident documentation, user training, and management of the technology inventory. **Key Responsibilities:** * Resolve technical incidents related to hardware, software, and devices. * Install and configure operating systems and applications. * Perform preventive maintenance on equipment. * Document incidents, solutions, and configurations. * Provide remote technical support. * Train users on the use of technological tools. * Manage the inventory of IT equipment and supplies. * Escalate complex issues to higher levels of support. **We Offer:** * Growth opportunities * Monday to Friday schedule * Life insurance * 30-day year-end bonus Employment Type: Full-time, Indefinite term Salary: $14,000.00 – $16,000.00 per month Workplace: On-site employment