ECOLAB is seeking a Customer Service Executive in Lerma, State of Mexico. **Requirements:** * Customer service experience * Reside in Lerma or nearby areas * Intermediate-advanced Excel (mandatory) * SAP proficiency preferred * Intermediate English **Responsibilities:** 1. Receive purchase orders or customer orders and sales representatives’ orders. 2. Follow up on inquiries and track Sales Orders (SO). 3. Plan strategies to ensure error-free work. 4. Handle incoming calls and follow-ups. 5. Enter requirements into the system. 6. Maintain close communication with the commercial department. 7. Maintain close communication with Planning, Logistics, and Equipment departments. Work Location: Plant in Lerma; willingness to travel once per month to C. Izcalli plant. Working Hours: Monday to Friday, 8:30 AM to 5:30 PM. At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their full potential. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide advancement opportunities based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and advancement opportunities, we will not discriminate against any associate or job applicant on the basis of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. Ecolab is a place where you can grow your career, own your future, and impact what matters. **Our Commitment to a Culture of Inclusion & Belonging** Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Employment Opportunity. We will recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or job applicant because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability.