Description
Job Summary:
Responsible for executing and monitoring operational programs, managing orders and resources, monitoring, document control, and customer service, while promoting safety.
Key Highlights:
1. Comprehensive management of operations and logistical resources.
2. Promotion of safety and customer service.
3. Development of communication and organizational skills.
**Main Responsibilities:**
**Execution and Monitoring:** Implement and supervise operational programs, reporting incidents.
**Order Management:** Assign resources and track advances, reimbursements, and deviations.
**Resource Administration:** Verify availability of units/trailers and coordinate maintenance.
**Monitoring and Communication:** Maintain contact with drivers, customers, and monitoring systems to ensure route compliance.
**Document Control:** Validate tax stamping of orders, waybills, and reports on customer portals.
**Incident Management:** Report administrative, road safety, or operational incidents.
**Shift Handover:** Prepare detailed reports to ensure operational continuity.
**Safety and Best Practices:** Promote safe driving habits.
**Customer Service:** Provide support and maintain effective communication with internal and external customers.
**Requirements:**
Experience in operations, logistics, or transportation.
Availability to work rotating shifts.
Strong communication, organizational, and customer service skills.