PHARMACY MANAGER

Description

Position Summary: Supervise and manage branch team activities, ensuring compliance with protocols, customer service standards, and process execution. Key Highlights: 1. Lead and supervise branch teams 2. Ensure quality standards and customer service 3. Manage operational processes and business metrics Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With a distinguished track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce exceeding 20,000 employees. We are the leading national pharmaceutical retail chain. Join our team! **Position Mission** The mission of this position is to supervise and manage activities carried out by the branch team, ensuring proper implementation of protocols and customer service standards. Supervise the flawless execution of current processes and policies, contributing through actions that generate higher profitability and expense control. **Job Description** Key Responsibilities \- Ensure quality standards in service delivery by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to maintain accurate inventory records, proper product facing and placement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor's degree in economics or administration is desirable. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent Staff **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to thrive! We promote and verify adoption of measures supporting equal opportunity and eliminating all forms of discrimination across our recruitment processes and workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid falling victim to fraud.