Description
Job Summary:
This role involves customer reception, vehicle inspection, service recommendations, repair and work order tracking, and final vehicle delivery to the customer.
Key Responsibilities:
1. Customer reception and direct client service at the dealership
2. End-to-end management of the vehicle service process
3. Detailed tracking of repairs and work orders
1\.\- Receive customers visiting the dealership for maintenance, repair, or aesthetic services for their vehicles
2\.\- Conduct vehicle inspection in the customer's presence to verify its physical condition upon receipt and confirm included accessories
3\.\- Recommend additional services or missing accessories not initially requested by the customer
4\.\- Complete and review preventive campaign documentation
5\.\- Monitor vehicles throughout the repair process and issue additional estimates with follow-up calls to the customer
6\.\- Track assigned work orders
7\.\- Prepare additional estimates and conduct follow-up calls
8\.\- Call customers to schedule vehicle delivery
9\.\- Track assigned work orders
10\.\- Conduct a general vehicle inspection prior to delivery to the customer
11\.\- Review pre-invoices for completed work orders
12\. \- Deliver the vehicle to the customer, explaining the work performed, charges applied, and any other relevant information
Employment Type: Full-time
Salary: $12,000.00 \- $15,000.46 per month
Work Location: On-site employment
Full-time
Onsite
Mexico City,Mexico City
