Junior Data Analyst

Description

Job Summary: Data Analyst with an analytical focus to analyze, reconcile, and generate operational information reports, ensuring data accuracy and continuous improvement. Key Highlights: 1. Key role in data analysis and reconciliation for decision-making. 2. Focus on data accuracy and improvement of billing processes. 3. Opportunity for professional development and training. At **Nuxiba**, a leading company in software and telecommunications solutions, we are seeking a **Data Analyst** with an analytical mindset, attention to detail, and passion for working with information to support decision-making. This role will be critical in **analyzing, reconciling, and generating operational information reports**, ensuring data accuracy, adherence to timelines, and continuous improvement in billing and analytical processes. **What profile are we looking for?** * Bachelor’s degree in Computer Science, Informatics, Information Technologies, Data Analysis, Mathematical Engineering, or related field. * Prior experience handling data, performing analysis, and creating dashboards. * Advanced Excel proficiency. * SQL – intermediate level. * Dashboard creation. * Data analysis. * Python – desirable but not mandatory. * .NET – desirable but not mandatory. **What are the Data Analyst’s responsibilities?** * Download and validate system data to consolidate information for correct integration with invoice costs. * Verify that billing generated by NEON exactly matches the information contained in the CDRs, ensuring data accuracy. * Conduct monthly reviews using NEON reports to ensure all customer information is correctly registered and reflected in the system. * Perform internal validation by comparing the “monthly report” against the “invoice report” to guarantee data integrity, verifying that information in NEON has been correctly entered by the Telecomm team. * Identify and report any discrepancies detected during reconciliation via detailed reports directed to the relevant departments for analysis and resolution. * Maintain an up-to-date record of telephony consumption in cost ($) terms per customer, ensuring availability for queries and audits. * Deliver service pre-invoices to the Billing department within established SLAs. * Administer and update rates on the NEON platform, coordinating with the Telecomm team to resolve any identified anomalies. * Generate internal reports to identify opportunities for improvement in SLA management, telephony usage metrics, and customer behavior, providing detailed analysis to respective departments. **What do we offer?** * Monday to Friday, 9 AM to 6 PM. * Statutory benefits. * Enhanced benefits (grocery vouchers, 30-day bonus, 30% vacation premium). * Training and development plan. * Hybrid work model in CDMX. * Work location: Narvarte neighborhood. Employment type: Full-time, indefinite term. Salary: $13,000.00 - $15,000.00 per month. Benefits: * Option for indefinite-term contract. * Grocery vouchers. Application question(s): * What is your current level of Excel proficiency? * Have you worked analyzing large volumes of data? * Have you used data visualization tools? Work location: Hybrid remote work in Benito Juárez, CDMX