Supervise work units across different locations, optimizing staff flow in customer service according to needs. Standardize processes Develop and monitor compliance of shift roles, providing effective solutions when staffing is incomplete Complete records, logs, and forms as established by Super Tortas Orizabeñas Establish and monitor KPIs jointly with the Operations Management Key skills: supervision and effective communication, time management, leadership, strategic vision Job type: Full-time Salary: Starting at $15,000.00 per month Benefits: * Employee discounts * Discounts and preferential pricing * Option for indefinite contract * Dining services Work location: On-site