A LEADING TELECOMMUNICATIONS COMPANY INVITES YOU TO JOIN ITS WORK TEAM IN THE CUSTOMER SERVICE AREA. **About the position:** NPPF Advisors - Call Center currently work at Totalplay, a leading company in the telecommunications industry. Their main responsibilities include portfolio recovery, focusing on customers who have not paid their first bill or who have a delay of more than five days on suspended services. They manage these cases through phone calls, text messages, and emails, always seeking effective solutions. Additionally, they provide customer service by resolving inquiries and offering support related to their services, ensuring a satisfactory experience and achieving company goals. **We offer:** Competitive base salary. Attractive variable bonus. Statutory benefits. Life insurance. Ongoing training. Work tools (company mobile phone or SIM card, computer). 8-hour workday. **Requirements:** Experience in collections and portfolio recovery. (Minimum 1 year) Experience in call center and customer service (minimum 1 year) Education: High school diploma (minimum) Excel level: Advanced Process follow-up. Ability to work in a team Data analysis skills **INTERESTED CANDIDATES PLEASE APPLY FOR THE POSITION THROUGH THIS CHANNEL**