First-Level Technical Support Engineer - Tula

Description

Position Summary: A prominent technology company is seeking a First-Level Support Engineer to provide technical assistance for software and hardware, and handle customer requirements. Key Highlights: 1. Key role in first-level technical support for software and hardware 2. Proficiency in diverse information technologies 3. Professional development within a technology company PROMINENT TECHNOLOGY COMPANY SPECIALIZING IN TECHNOLOGICAL DEVELOPMENT IS SEEKING: "First-Level Support Engineer" Location: Tula, Hidalgo. EDUCATION: High school diploma or Bachelor's degree in Electromechanical Engineering, Computer Systems, Electronics, Informatics, Automation, or related field. RESPONSIBILITIES: One year of experience providing first-level technical service and support to various customers and users, covering both software and hardware. Ability to clearly understand and gather customer requirements. Knowledge of information technologies: computing equipment, hardware, software, access control systems, CCTV, structured cabling, networks, communications, or related areas. Familiarity with service desk systems. Availability and willingness to work 24 hours per day, 7 days per week. Basic knowledge of facility maintenance is desirable. SCHEDULE: 12 x 36 SALARY: Competitive gross salary plus statutory benefits; direct employment by the company with 100% payroll. Apply via this channel only if you meet 100% of the requirements. -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Keywords: engineer, engineers, female engineer, eng, engineer, support, support, soporte