Job Summary: We are seeking a proactive and analytical Arrival Coordinator for a Logistics Intelligence Center, fully owning transportation tracking and operational data accuracy. Key Highlights: 1. Critical role in strategic service rescue decision-making 2. Opportunity to lead the digitalization of logistics processes 3. Professional development within a Logistics Intelligence Center **Arrival Controller** **Company:** SNO Logistics (Logistics Intelligence Center) **Selection Process:** Led by RIDE Business Solutions **Who We Are?** At **SNO Logistics**, we are not a conventional control tower; we are a **Logistics Intelligence Center (LIC)**. Our mission is to transform operational complexity into actionable data and precise decisions. We are in a phase of professionalization and growth, seeking analytical minds eager to lead transportation execution for the most important clients in the *Consumer Goods* sector. **Your Impact and Key Responsibilities:** We seek an **Arrival Coordinator** who is the absolute owner of transportation tracking upon arrival for cargo, as well as of data accuracy. Beyond auditing data and identifying “dropped” trips, this role requires direct and constant communication with carriers’ control towers and operators—both via telephone and in-person at the distribution center. Your mission is to anticipate and ensure unit status ahead of its loading appointment, and, upon detecting any risk, make the critical rescue decision (e.g., deploying fleet assets or identifying spot trips) based on cargo value and customer urgency. * **Operational Logbook:** You own the **Operations Logbook (loading plan)**, responsible for its daily generation, reconciliation with SAP systems, and ensuring the **Reliability of Information** used by the entire team. * **Service Rescue:** Evaluate “dropped” trips due to failures, rejections, or operator absence, and make the critical rescue decision (immediate fleet assignment vs. spot trip search). * **Communication and Status Control:** Maintain direct contact with yard operators and external control towers to validate adherence to loading appointments, actively pushing to prevent deviations. * **Equipment Rejection Management:** Track units rejected due to conditions (odors, dirtiness), manage on-site resolution—including documentation of repairs performed by operators. * **Value-Based Decision-Making:** Prioritize shipment rescue based on business criteria such as **cargo value**, customer type, and delivery window to mitigate financial risk. * **Document Coordination:** Expedite entry of *Backhaul* units (e.g., Walmart, Soriana) by translating receipt numbers into shipment numbers to manage the **Carta Porte Complement** and minimize yard dwell time. * **Operational Leadership:** Ensure no information “gaps” exist between shifts—resolving inherited pending items and delivering a clean operation. **Essential Requirements (The Filter)** * **Education:** Technical degree or incomplete/completed Bachelor’s/Engineering degree. * **Experience:** Minimum 1\-2 years in yard control, arrival monitoring, or shipment *tracking*. * **Critical Tools:** **Excel** (logbook creation and reconciliation, use of *flags* and pivot tables). SAP experience is a plus. * **Communication Skills:** Ability to effectively negotiate and pressure operators and carriers (via phone and in person). **What We Look for in You?** * **SNO DNA – Proactivity and Autonomy (Critical):** Ability to act immediately and make service rescue decisions without constant escalation. * **Data Quality Orientation:** Rigor in data capture and auditing, as you are the source of truth for the LIC. * **Conflict Resolution:** Ability to handle on-site operators, manage problem handovers, and resolve information “gaps” from the previous shift. **What SNO Logistics Offers You:** * Competitive salary and statutory/superior benefits. * Training on tools such as Excel and SAP, with CURRICULAR VALUE and SEP CERTIFICATION. * A role where your data analysis translates directly into **immediate strategic decision-making**. * Opportunity to be part of SNO’s **Logistics Intelligence Center**, leading the digitalization of control processes. * The opportunity to own a critical process at one of the country’s most important distribution centers. * Professional growth and development of process leadership skills (RIDE Methodology). **If you are the guardian of data and a natural service rescuer, apply today!** Job Types: Full\-time, Permanent Pay: $11,000\.00 \- $13,000\.00 per month Work Location: In person