**"AT THE GENERAL DIRECTORATE C5i GUANAJUATO WE ARE COMMITTED TO PROVIDING EQUAL OPPORTUNITIES AND DEVELOPMENT FOR ALL CANDIDATES WITHOUT EXCEPTION OF RACE, RELIGION, SEX, SEXUAL ORIENTATION, MARITAL STATUS, AGE, NATIONALITY, ORIGIN OR TYPE OF DISABILITY. WE RESPECT AND VALUE DIVERSITY AS A WORKFORCE AND INNOVATION DRIVER FOR THE INSTITUTION".** Position: Support Technician Location: Calle Mineral de Cata No. 1303 Col. Puerto Interior, Silao Gto. Education: Degree in Computer Engineering, Information Technology, or related field. Responsibilities: * Monitoring and management of optical fiber and wireless (microwave) links. * Supervision of video surveillance and digital radio communication systems. * Administration of IP telephony services. * Knowledge of wide area networks (WAN) and local area networks (LAN). * Handling and resolution of first-level technical incidents through a help desk. * Management and configuration of network equipment such as switches and routers. * Direct user support for resolving technical issues Employment Type: Full-time Salary: $11,779.00 per month Benefits: * Educational assistance * Option for indefinite contract * Life insurance * Additional vacation days or paid leave Workplace: On-site position