Description
**Job Description:**
We are seeking a highly organized and experienced HVAC Administrative Coordinator to provide virtual assistance and manage our team of US\-based technicians. The ideal candidate will possess extensive experience in the HVAC industry and exhibit exceptional administrative and organizational skills. This candidate should be 100% bilingual, and fluent in English and he will provide urgent remote assistance to our US\-based technicians. The ideal candidate should be able to troubleshoot via phone call.
**Key Responsibilities:**
* Coordinate and manage schedules for HVAC technicians to ensure timely and efficient service delivery.
* Provide virtual support and oversight to technicians, ensuring adherence to quality standards.
* Troubleshoot remotely.
* Handle customer inquiries and service requests, delivering excellent customer service and support.
* Maintain accurate and up\-to\-date service records and documentation, ensuring compliance with industry regulations.
* Train and reinforce knowledge to his team on\-site and remotely.
**Qualifications:**
* Proven experience in the HVAC industry.
* Strong administrative and organizational skills.
* Excellent communication and customer service skills.
* C1 level of English.
* Ability to manage multiple tasks and work under pressure.
Apply now to join our team and contribute to our commitment to quality service and customer satisfaction.