Service Manager - with experience in payment methods

Description

Job Summary: We are seeking a Service Manager with experience in payment methods to ensure operational continuity, manage incidents, and guarantee a high-level service experience. Key Highlights: 1. Key liaison between customers, internal teams, and suppliers 2. Ensure efficient operations and a high-level service experience 3. Grow within the fintech ecosystem We seek a Service Manager with experience in payment methods to ensure operational continuity, incident management, and SLA compliance for issuer processing services. You will serve as the key liaison between customers, internal teams, and suppliers, ensuring efficient operations and a high-level service experience. We require a candidate with at least 2 years of experience in Service Desk, Service Management, or financial/technological sector support, ideally with knowledge of card processing. Experience in continuous improvement and agile methodologies is highly valued. If you possess an analytical mindset, results orientation, and interest in growing within the fintech ecosystem, this challenge is for you.-Requirements- Minimum education: Higher education - Bachelor's degree 2 years of experience Age: between 23 and 55 years Knowledge: ITIL Keywords: service, service, leader, head, manager, director, chief, lead, leadership, supervisor, media