Systems Assistant

Description

Job Summary: Responsible personnel providing technical and operational support for information systems, ensuring the proper functioning of equipment, networks, software, and tools. Key Highlights: 1. Provides preventive and corrective technical support for equipment and systems. 2. Proficiency in remote support tools and networking knowledge. 3. Opportunity to develop skills in analysis and problem-solving. Job Posting Systems Assistant Location: Playa del Carmen, Quintana Roo Company: Materiales El Unicornio Posted on May 12, 2026 Valid until June 12, 2026 Net Monthly Salary $10,000\.00 Apply Reference Number: 21132401 Description Responsible personnel providing technical and operational support for the company's information systems, ensuring the proper functioning of equipment, networks, software, and technological tools, with the objective of ensuring continuity of administrative and commercial operations. Requirements * Required academic level: Bachelor's degree * Academic status: Graduated * Required field of study (related fields): Computer Science and Systems * Experience: 1 \- 2 years as a Systems Assistant * Knowledge(s) and tool(s): + Use of artificial intelligence + Knowledge of hardware and software maintenance and support + Proficiency in remote support tools + Basic networking knowledge (structured cabling, Wi-Fi, router configuration) * Language(s): + English \- Basic * Skill(s) and competency(ies): + Proactivity + Results-oriented + Teamwork + Analysis and problem-solving + Autonomy * Candidate availability: + Travel is not required Schedule Some days Full-time 07:00 \- 16:00 Schedule clarification: Rotating schedule (Monday to Friday: 7:45 am to 4:15 pm / 8:45 am to 5:30 pm / Saturday: 7:45 am to 1:30 pm); details to be discussed directly during the interview. Responsibilities and Activities * Provide preventive and corrective technical support for computers, printers, peripheral devices, and other technological tools used by the company. * Install, configure, and maintain operating systems, programs, and applications required for the operation of various departments in optimal condition. * Prepare technical reports related to performed maintenance, resolved incidents, and overall equipment status. * Provide basic guidance and support to staff regarding appropriate use of technological tools and resources. * Assist in maintaining and controlling the inventory of technological equipment. * Track technological incidents reported by various departments. * Monitor the proper functioning of the internal network, internet, and communication systems. What the Company Offers * Statutory benefits * Punctuality and attendance bonus * Indefinite-term employment contract Recruitment Process * Attend interview at \- National Employment Service Playa del Carmen * Schedule \- 8:00 am \- 3:00 pm * Address \- Av. 30 Norte between Calle 34 Norte Bis and 36 Norte, Mz 96 Lt 6, 7 and 8, "Torre Atmosphera" Building, Zazil\-Ha Colony, C.P. 77720 * Start date of your recruitment process: May 12, 2026 * Duration of recruitment process: 2 Weeks