




**Additional Information** **Job Number**25190671 **Job Category**Spa **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Provide massage services to guests using accessories and products. Provide body treatments to guests using body scrubs, wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g.: allergies, high blood pressure, pregnancy) prior to beginning service. Stay current with techniques and modalities related to field of expertise. Escort guests to/from treatment rooms. Prepare work station, treatment room and/or linens. Frequently check with guest to promote comfort and safety during service. Promote and sell spa/salon services including offering retail spa-related products. Clean, maintain and sterilize instruments. Keep work station and/or treatment room clean throughout shift; dispose of waste and soiled linens; store supplies and equipment at the end of each shift. Monitor and adhere to scheduled appointments throughout the day. Handle inappropriate guest behavior by following Marriott International's Standard Operating Procedures for inappropriate guest and therapist conduct, leading to and including interruption of a treatment or service and reporting to supervisor/manager. Maintain updated skills and licensure in service area according to regional requirements. Report accidents, injuries, and hazardous work conditions to manager; complete safety training and certifications. Comply with all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and serve all guests according to company standards; anticipate and address guest service needs; sincerely thank guests. Communicate with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for extended periods; grasp, turn, and manipulate objects of varying sizes and weights. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds (4.5 kg) or equivalent without assistance. Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and good hand-eye coordination. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: Certification from technical, trade, or vocational school. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: Supervisory experience is not required. REQUIRED SKILLS License or Certification: State or regional massage license *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* EDITION Hotels combines the visionary genius of boutique-style hotelier Ian Schrager, world-class luxury hotel service delivery, and the global reach of Marriott International to create a completely new experience in hospitality. EDITION delivers the best of both worlds through a delicate balancing act: elegance with personality, perfectionism with individuality, and comfort with charisma and charm. The brand targets sophisticated, informed guests who appreciate quality, originality, design, and excellent service, but want it without limitations, breaking boundaries of convention and demanding attitudes and feelings wrapped in a package that showcases the exceptional. To create this magical experience, we need you. We seek outgoing and extraordinary individuals who want to work in an inspiring environment that challenges them and makes them proud to come to work. A place where service comes from the heart, not from a manual. A place that offers an endless theatrical performance continuously delighting and astonishing all guests. We invite you to join the team. By joining EDITION, you become part of Marriott International's portfolio of brands. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.


