Reservation Coordinator The Reservation Coordinator will be responsible for leading the operational and administrative management of tourist service reservations. They must ensure that the Booking Engine is up to date, supervise the correct allocation of services, and provide timely support to direct clients, hotels, and agencies. They will also handle payment follow-ups, invoicing, and logistical coordination with the operations team. Main Responsibilities: Booking Engine Management: Upload and update rates and availability in the system. Monitor ongoing reservations and ensure their proper execution. Keep the reservation system updated and functional. Reservation Support and Coordination: Handle requests from clients, agencies, and hotels. Supervise group and wedding reservations (rooming lists, agenda). Ensure timely follow-up from request to operation. Administration and Logistics: Coordinate with the operations team the assignment of transportation and services. Carry out payment tracking, invoicing, and administrative control. Assist in resolving operational incidents. Requirements: Education: Bachelor's degree in Tourism, Business Administration, or related field (desirable). Experience: 1–2 years in reservation coordination within tourism or transportation. Technical Skills: Proficiency with Booking Engine or reservation systems. Familiarity with CRM and basic knowledge of invoicing. Skills: Organization, clear communication, and attention to detail. Intermediate or advanced English (desirable). Availability: Flexible schedule, including weekends or holidays as needed. Job Type: Full-time Salary: Starting at $11,000.00 per month Benefits: * Study assistance Work Location: Hybrid remote in 77534, Supermanzana 95, QRoo. Expected Start Date: 01/12/2025