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Creators of innovative brands across all areas. Fully digital and absolutely personal. Committed to people and sustainability, making travel experiences attractive, innovative, safe, and efficient.\n\n\nWe form a team with an inquisitive spirit, a digital focus, and a solid track record in the tourism sector. We were born free, eager to break conventions and bring a fresh perspective to the industry.\n\n ***Do you want to join our team?*** This time, we are looking for a **Reservation Agent \\- Call Center** to join our team in **Cancún (Mexico)**. 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Valid TOEIC test result showing a minimum score of 450 points\n\n\nNote: The TOEIC test result is valid for two years from the date of the exam.\n\n \n\nThis file must be uploaded to the Workday system in the field designated for the resume.\n\n \n\nImportant: Per LAC People Manual Policy 4-15 – Career Opportunity: \"Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in their application not being considered.\"\n\n \n\n️ Bulletin validity period: December 3–9, 2025\n\n \n\nFedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.\n\n\nFedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:\n\n* 2020 Fortune’s World Most Admired Companies (14th)\n* 2019 Fortune’s Best Places to Work (15th)\n* 2019 Forbes’s One of the “Best Employers for Diversity”\n* 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)\n* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years\n* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company\n* 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.\n* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764840647000","seoName":"lm055-retail-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-iberostar/cate-other25/lm055-retail-coordinator-6461960288819512/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"87259247-e0e9-4a10-82b2-6a2b7eec2727","sid":"e14579ba-5ebd-4e1c-84a0-0a28ae2eadc1"},"attrParams":{"summary":null,"highLight":["5 years of customer service experience","Cash handling and inventory management","TOEIC score of at least 450 required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764840647564,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6461248703193712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Courier Driver","content":"A consulting company is seeking a **courier driver** who meets the following profile:\n\nMinimum age: 24 years old \nEducation: Completed high school \nSchedule: Full-time\n\n\\* Valid driver's license\\* \n\\* Ability to ride a motorcycle\n\nRESPONSIBILITIES:\n\n* Deliver items to banks.\n* Transport documentation, goods, or packages as requested.\n* Pick up and drop off employees at assigned times.\n* Conduct daily inspections of the assigned vehicle.\n* Operate various types of vehicles.\n\nPERSONAL SKILLS:\n\n\\* Problem-solving. \n\\* Ability to work under pressure. \n\\* Interpersonal skills. \n\\* Teamwork. \n\\* Proactive attitude.\n\nWE OFFER: \n\\- Statutory benefits. \n\\- Minor medical expense insurance.\n\nJob type: Full-time, Indefinite-term\n\nSalary: $12,000.00 - $13,000.00 per month\n\nBenefits:\n\n* Option for an indefinite-term contract\n* Medical expense insurance\n* Company-provided mobile phone\n\nLicense/Certification:\n\n* Motorcycle license (Desirable)\n* State-issued driver's license (Desirable)\n\nWork location: On-site employment","price":"MXN 12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764785054000","seoName":"diligence-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-iberostar/cate-other25/diligence-operator-6461248703193712/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"5422421d-33c7-41df-b1f9-1a901cbe6efd","sid":"e14579ba-5ebd-4e1c-84a0-0a28ae2eadc1"},"attrParams":{"summary":null,"highLight":["Driver for deliveries","Handle documents and packages","Full-time position with benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764785054936,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6460196753625812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Collection Assistant","content":"At our clinic, we invite you to join our team.\n\nIf you sell intangible products and are eager to grow,\n\nTHIS OPPORTUNITY IS FOR YOU!\n\nWe are looking for:\n\n*Collection Assistant*\n\n- Call center skills\n\n- Commercial background\n\n- Minimum 2 years of experience in this role with strong references.\n\n- Ability to collect payments for medical membership renewals and pending sales, specifically for fertility-related memberships*\n\nBase salary for the first 3 months: $10,000 + commissions + statutory benefits. After 3 months, compensation is commission-based at 10% per membership sold, averaging approximately $800–$1,000 MXN per membership.\n\nSchedule: Monday to Friday, 9:00 AM – 5:00 PM (including 1-hour lunch break) + Saturday, 9:00 AM – 2:00 PM.\n\nPosition type: Full-time, seasonal\n\nContract duration: 6 months\n\nSalary: $10,000.00 per month\n\nWork location: On-site employment","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764702871000","seoName":"collection-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-iberostar/cate-other25/collection-assistant-6460196753625812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"10b398cb-e927-401e-8fc0-d0b6a3a3263c","sid":"e14579ba-5ebd-4e1c-84a0-0a28ae2eadc1"},"attrParams":{"summary":null,"highLight":["Collection Assistant","2–5 years of experience","Base salary: $10,000 + commissions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764702871376,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1559","location":"20 Avenida Nte. 101, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico","infoId":"6456487242662612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"LM051:Retail Service Agent","content":"Involves the completion of administrative tasks and coordination relating to the front\\-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office\\-based activities.\n\n \n\nGeneral Job Description: \n\nAdvise and offer the range of products and services to customers to achieve the organization's sales objectives, as well as the development of frequent and credit customers. \n\n* Performs a variety of customer service, administrative, and office tasks requiring direct or indirect interaction with the customer.\n* Supports customers with package tracking, answers questions about FedEx products and services either at the counter or by phone.\n* Verifies packages ensuring proper labeling, legality of contents including weight and size, appropriate packaging, declared value, special requirements for handling dangerous goods, and compliance with required customs documentation for the destination.\n* Collaborates in budget compliance, income/expenses, as well as supports optimizing branch profitability through resource optimization.\n* Responsible for opening and closing the branch, maintains the work area clean, checks furniture and work materials. Respects customer service response times.\n* Identifies new customers or additional business opportunities and offers the most suitable services and solutions, opens new accounts, obtains additional shipments, and presents sales opportunities.\n* Ensures an excellent customer experience by developing and providing appropriate solutions to different customer issues.\n* Follows up on commercial and administrative processes, communicating with involved departments. Responsible for safeguarding company values and preventing deviations, shortages, and mishandling within the WSC.\n* Requests necessary supplies for daily shipment documentation and packaging.\n* These are the main responsibilities performed with greater importance or frequency\n\n \n\nMinimum Requirements: \n\nMinimum Education Level: \n\n \n\n* High school diploma or equivalent.\n* Language: Proficiency in English.\n\n \n\nMinimum Experience: \n\n* Two (2\\) years of experience in sales and/or face-to-face customer service\n* Demonstrates solid knowledge in handling cash and valuables.\n* Previous experience in FedEx SCS Warehouse with good knowledge of operations and key customer requirements.\n\n \n\nMinimum Required Skills:\n \n\n* Ability to lift 34 kg and maneuver packages weighing up to 68 kg using appropriate equipment\n* Accuracy and attention to detail\n* Planning and organizational skills\n* Interpersonal skills\n* Problem-solving ability\n* Ability to determine and coordinate tasks for self and others.\n* Strong interpretation skills with experience translating specific customer instructions into viable requirements\n* Good skills in using technological tools, e.g., scanner/printer/intranet, etc., with the ability to perform basic maintenance tasks.\n* Good general office skills, including typing, filing, and computer knowledge.\n* Good communication and interpersonal skills.\n* Clear and articulate voice\n* Clean and neat appearance\n **Instructions for internal application to the bulletin**\n\n\nIf you are interested in applying, please **upload a single PDF file** containing the following documents:\n\n\n1\\.**Updated resume**\n\n\n2\\.**Cover letter**\n\n\n3**. High School Diploma Certificate**\n\n\n**Important:** Based on policy 4\\-15 Career Opportunity from the LAC People Manual: *\"An employee's failure to provide complete information clearly demonstrating that they meet the qualifications required for the advertised position may result in them not being considered\"*\n\n\n️ **Bulletin validity period:** **from November 20 to November 27, 2025\\.**\n\n**Questions?**\n\n\nContact: Jonathan Ortiz \\| Talent Acquisition \\| \n\n2221141971 \\| jonathan.ortiz3@fedex.com\n\n \n\nFedEx is widely acknowledged as a world\\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.\n\n\nFedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:\n\n* 2020 Fortune’s World Most Admired Companies (14th)\n* 2019 Fortune’s Best Places to Work (15th)\n* 2019 Forbes’s One of the “Best Employers for Diversity”\n* 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)\n* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years\n* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible\n* 2021 FedEx Chile was re\\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.\n* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764413065000","seoName":"lm051-retail-service-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-iberostar/cate-other25/lm051-retail-service-agent-6456487242662612/","localIds":"89","cateId":null,"tid":null,"logParams":{"tid":"5c913dcf-13c9-47c5-bdf8-44e106ce7c8d","sid":"e14579ba-5ebd-4e1c-84a0-0a28ae2eadc1"},"attrParams":{"summary":null,"highLight":["Support customer service and package tracking","Verify packages and ensure proper labeling","Manage administrative tasks in a retail environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Playa del Carmen,Quintana Roo","unit":null}]},"addDate":1764413065832,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6456479344409812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"Tambourine México is a next-generation hotel reservation engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean.\n\nWe are looking for our next **Customer Service Agent – Bilingual** to join our team in **Cancun (Hotel Zone)** to provide support to our customers through a variety of communication channels.\n\n**MAIN RESPONSIBILITIES:**\n\n* Provide/confirm information related to reservations.\n* Check date change options for hotels and/or flights.\n* Request information about flight ticket changes from the flight department.\n* Follow up on customer change requests.\n* Provide information regarding refunds.\n* Follow up on voice messages.\n* Respond effectively to emails within 24 hours of receipt.\n* Achieve targets set by the Customer Service Supervisor/Team Leader.\n* Manage reservation cancellation requests, making every effort to have the customer reschedule for other dates.\n* Follow up on transportation requests with hotels or their providers.\n* Track declined payments, whether for stays, flights, or other amenities.\n\n**REQUIREMENTS:**\n\n* Proven experience of **at least 2 years in customer service** or as a Service Representative in the **hotel industry, travel agencies, call centers**, or similar.\n* **Bilingual**: English, written and spoken (essential requirement).\n* Availability to work **rotating shifts** (6\\*2\\).\n* Strong telephone skills and active listening.\n* Ability to adapt/respond to different customer personalities.\n* Excellent verbal and written communication skills.\n* Ability to multitask, prioritize, and manage time effectively.\n* Availability to work on-site.\n\n***Equal Opportunity Employer:***\n\nTambourine does not discriminate and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, marital status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as specified by state or local laws in the hiring, retention, or promotion process.\n\nJob type: Full-time\n\nWork location: On-site employment","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764412448000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-iberostar/cate-other25/customer-service-representative-6456479344409812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"5a16930a-ae34-498b-a6b2-6aa21128cdda","sid":"e14579ba-5ebd-4e1c-84a0-0a28ae2eadc1"},"attrParams":{"summary":null,"highLight":["Bilingual customer service role","Rotating shifts available","Excellent communication skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764412448782,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1559","location":"C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico","infoId":"6384089771776312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bartender","content":"**Company Description** ***Immersed in the coastal paradise of the Riviera Maya, in a pristine seaside location distinguished by its lush and expansive mangrove gardens and long white sandy beach, an extraordinary resort is taking shape: Etéreo, a new destination from Auberge Resorts Collection that opened its doors in late 2021, offering an irresistible luxury experience where guests can escape in perfect comfort and privacy, while enjoying a deep connection with nature and with each other.***\n\n **Job Description** **Join our team as a Restaurant Barman and become one of the authors of our story. As part of the Auberge family, you will be responsible for ensuring guest satisfaction throughout the beverage experience and delivering highly efficient and courteous service while participating in the bar’s daily operations.**\n\n**Main Responsibilities**\n\n* **Assist guests with drink preparation, serve beverages, and provide efficient and timely service at the bar and restaurant.**\n* **Interact with guests regarding their needs and satisfaction with drinks, ensuring consistently attentive and high-quality service.**\n* **Contribute to increasing A\\&B sales revenue by being knowledgeable about beverages, cocktails, spirits, and other menu items, special offers, and pricing.**\n* **Clean, clear, and reset tables as needed.**\n* **Properly operate, maintain, and clean all bar equipment and accessories.**\n* **Ensure the service bar is fully stocked at all times.**\n* **Follow safe food handling procedures and maintain a safe working environment by applying proper food handling techniques and Distinctive H food safety standards.**\n\n **Requirements**\n* **Minimum 2 years of experience in European Plan hotel hospitality.**\n* **Strong knowledge of beverage preparation, including coffee, cocktails, spirits, liquors, and wines.**\n* **Ability to multitask and perform efficiently in a fast-paced yet elegant service environment.**\n\n **Additional Information** **Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the place to life through captivating design, exceptional dining and spas, and warm yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit** **aubergeresorts.com** **for more information about our Collection. 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