Operations Coordinator

Description

Job Summary: Coordinate and supervise distribution, warehouse, and billing operations to improve service efficiency and customer satisfaction while reducing incidents. Key Highlights: 1. Lead and coordinate operational work teams 2. Optimize operational processes and ensure goal achievement 3. Professional development with job stability **Operational Coordinator – Distribution, Warehouse, and Billing** **Location:** Cancún, Quintana Roo (near Anáhuac University) **Department:** Operations **Job Objective:** Coordinate and supervise **Distribution, Warehouse, and Billing** operations, ensuring proper execution of processes to **reduce operational incidents, improve service efficiency, and guarantee customer satisfaction**. **Main Responsibilities:** * Supervise and coordinate the **warehouse, distribution, and billing** areas. * Identify and correct **operational incidents** in picking, delivery, and documentation processes. * Implement **operational process improvements** to optimize service time and quality. * Coordinate operational work teams and foster a **teamwork and accountability culture**. * Monitor **operational KPIs and goal achievement**. * Supervise proper **inventory handling, rotation, and control**. * Ensure compliance with **internal procedures and policies**. * Maintain constant communication among operational departments to ensure accurate order execution. **Requirements:** * Bachelor’s degree or Engineering in **Logistics, Business Administration, Industrial Engineering, or related field**, completed. * Minimum **3–5 years of experience in similar positions**. * Experience managing **operational staff (large teams)**. * Preferred experience in **food service companies** or **raw materials for baking**. * Knowledge of **inventory control and product rotation**. * Proficiency in **ERP systems and intermediate Excel**. * Capabilities in **leadership, organization, decision-making, resilience, and emotional intelligence**. **Competencies:** * Leadership * Effective communication * Problem solving * Working under pressure * Organization and follow-up * Results orientation **We Offer:** * Competitive salary * Statutory benefits * Job stability * Professional development opportunities Employment Type: Full-time Salary: Starting from $20,000.00 per month Benefits: * Study support * Employee discount * Free parking * Company phone * Free uniforms * Grocery vouchers Workplace: On-site employment