Server Captain

Description

Job Summary: We are seeking an experienced service leader with sales expertise and high frustration tolerance to supervise service delivery, customer service, and operational logistics. Key Highlights: 1. Leadership in service supervision and team coordination. 2. Ensures an exceptional customer experience and complaint resolution. 3. Versatile operational support during peak hours and staff training. Required: Solid experience (\+ 2 years), Leadership, High frustration tolerance, Sales skills. Key Functions and Responsibilities: Service Supervision: Leads the waitstaff team, assigns work areas, and ensures compliance with hygiene and service standards. Customer Service: Welcomes guests, ensures an exceptional experience—including resolving complaints. Logistics and Coordination: Coordinates kitchen, bar, and dining room setup timing. Operational Support: Takes orders, serves wine, or covers stations during peak hours (hybrid schedule). Leadership: Conducts pre-service briefings, trains staff, and motivates the team to achieve sales goals. Position Type: Full-time Salary: Up to $35,000\.00 per month Work Location: On-site employment