Position Summary: You will assist and guide guests, support event activities, and consistently deliver courteous and professional service. Key Highlights: 1. Provide courteous and professional service 2. Service-oriented attitude, responsibility, and punctuality 3. Conversational / advanced English required **About the Company** **Fairmont Hotels & Resorts** Join a dynamic team and become part of a network of 90 spectacular properties—with 34 more under development—across 30 countries worldwide. Our properties span from the beaches of Hawaii, through Canada’s pristine national parks, to the heart of London and the deserts of the United Arab Emirates. **Fairmont Mayakoba** is a luxury resort located on Mexico’s Riviera Maya, seamlessly integrating tropical nature, mangroves, and white-sand beach within an exclusive setting. Certified with the prestigious **AAA Five Diamond** designation, it offers 401 elegant rooms and suites—including beachfront and lagoon villas—featuring top-tier amenities. Designed with respect for the natural environment and local culture, the resort strikes a balance between modern luxury and eco-tourism in a Caribbean paradise. **About the Application Process:** At Fairmont, we aim to unlock your full potential. Shortly after applying, you will receive an email from our partner AssessFirst inviting you to create a profile and complete a questionnaire. This step is mandatory for your application to be considered, as it enables us to assess your fit for this position and for our culture of excellence in luxury. **Job Description** What will you do? * Assist and guide guests * Support event activities * Consistently deliver courteous and professional service **Requirements** * Service-oriented attitude * Responsibility and punctuality * Availability during the event period * Conversational / advanced English required * Valid and up-to-date Tax Identification Number (RFC) **Additional Information** **Our Values** **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. **Belonging:** We celebrate our differences. We support one another and remain united. **Empowerment:** We have the authority to take initiative and anticipate moments that create unforgettable experiences. **Integrity:** We build trust through mutual respect and authenticity. **Diversity & Inclusion** Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.