Spa Attendant

Description

Position Summary: Provide general spa guidance to guests, offer amenities, answer questions, and maintain cleanliness and order in spa facilities. Key Highlights: 1. Provides exceptional service to spa guests 2. Maintains a clean and organized spa environment 3. Fosters positive and professional working relationships **Additional Information** **Job Number**26022231 **Job Category**Spa **Location**The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Provide general spa guidance to guests upon arrival, including locker location and usage, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or neck heating pads. Answer general questions regarding hotel information and amenities. Escort guests to and from treatment rooms. Regularly check computer systems throughout the day for scheduling updates and changes. Maintain cleanliness at the workstation, treatment rooms, spa lockers or beauty salon, and lounge areas. Dispose of waste and place soiled linens in the designated area. Secure products and equipment at the end of each shift. Restock lockers, lounge areas, and hospitality stations with towels, linens, products, and amenities. Report accidents, injuries, and unsafe working conditions to management; complete safety training and obtain required certifications. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; protect company property. Anticipate guest service needs and fulfill them promptly, expressing sincere appreciation. Communicate clearly and professionally with others. Cultivate and maintain positive working relationships with colleagues. Adhere to quality assurance expectations and standards. Stretch, bend, twist, crawl, and stoop; move, lift, or carry objects weighing 10 pounds or less; stand, sit, or walk for extended periods. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: 3 years of relevant work experience. Supervisory experience: Supervisory experience is not required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier locations worldwide. Beginning with the debut of the St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.