




Position Summary: Coordinate service requirements with kitchen staff and servers, ensure banquet room setup, attend to guest satisfaction, and maintain cleanliness and order. Key Highlights: 1. Coordination and supervision of food and beverage services. 2. Ensuring guest satisfaction and adherence to standards. 3. Promoting a collaborative and professional work environment. **Additional Information** **Job Number**26013461 **Job Category**Food and Beverage & Culinary **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Communicate service requirements to chefs and servers during the duration of the event. Total charges for group events and prepare and deliver payment checks to group contacts. Ensure banquet rooms, restaurants, and coffee break areas are ready for service. Ensure centerpieces are placed on each table. Inspect cleanliness and presentation of all china, glassware, and silverware prior to use. Verify guest satisfaction. Set tables according to event type and service standards. Communicate any additional food orders, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all fellow coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephone calls using appropriate etiquette. Listen and respond appropriately to concerns raised by other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non\-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while maintaining the comfort of the familiar worldwide. As a host at Marriott Hotels, you’ll help us uphold our promise of “A wonderful hotel experience, every time,” delivering thoughtful and sincere service that anticipates guest needs and enhances this living legacy. With a name synonymous with hospitality worldwide, we’re proud to invite you to explore employment opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because when you’re happy, guests are happy too. JW Marriott associates are trusted, innovative, genuine, intuitive, and carry forward the brand’s and founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy authentic camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion within a luxury environment focused on holistic well\-being. Exceptional guest service begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.


