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Call Center & Customer Service in Iberostar

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Call Center & Customer Service

Iberostar

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Location:Iberostar

Category:Call Center & Customer Service

Bilingual Agent65202401851778120

Bilingual Agent

Summary: Join a leading AI remodeling company as a Call Center Agent, responsible for outbound calls, identifying customer needs, generating sales, and scheduling appointments. Highlights: 1. Opportunity to be a top player in the construction industry 2. Focus on delivering exceptional service and sales solutions 3. Professional and friendly work environment AI remodeling company is looking for an enthusiastic Call Center Agent to become part of our team. As a top player in the construction industry, we are dedicated to delivering exceptional services to our clients consistently. **Responsibilities:** * Make outbound calls to potential customers * Identify the customer's needs and propose solutions to generate sales * Deliver exceptional service * Schedule appointments and support the sales process. **Requirements:** * Fluent in English (spoken and written) * Experience in customer sales * Problem\-solving abilities * Call center background preferred * Must work on\-site in Cancun **We Offer:** * Base salary * Commissions \+ Bonus * Stable employment * 2 Days off * Baloon days and happy hours * Marathon Days * Concept Days * Coffee and cookies in the office * Professional and friendly environment We look forward to having you on board to provide excellent service to our clients and continue growing together in the construction sector! Job Type: Full\-time Pay: $13,100\.00 \- $18,100\.00 per month Language: * English (Required) Work Location: In person

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 13,100-18,100/year

Traffic Assistant65185051959810121

Traffic Assistant

Job Summary: We are looking for a proactive Traffic Assistant with customer service skills to join Grupo Xcaret, handling complaints and working as part of a team. Key Highlights: 1. Customer service and attention 2. Teamwork and proactivity 3. Use of two-way radio and QR code scanner Traffic Assistant **Join Grupo Xcaret to do what you love most!** **Education** * High school diploma **Knowledge** * Customer service and attention * Complaint handling **Skills** * Customer service * Teamwork * Proactive **Languages** * English Level 2\-Basic **Licenses and Certifications** * Crowd control certificate **Software or Tools** * Two-way radio * QR code scanner **Work Experience in years/months** 6 months accumulated and in this position. **Work Experience in areas** Customer service, traffic, dock operations Request ID: 34068

C. 50 4050, 77516 Cancún, Q.R., Mexico

Doorman and Valet Parking - Hotel Xcaret México65185051715458122

Doorman and Valet Parking - Hotel Xcaret México

Job Summary: We are looking for a Doorman and Valet Parking attendant with experience in customer service, vehicle and luggage handling, and knowledge of local roads. Key Points: 1. Minimum 1 year of experience in the position 2. Knowledge of customer service and vehicle handling 3. Intermediate English proficiency and Type A driver's license Doorman and Valet Parking \- Hotel Xcaret México **Join Grupo Xcaret to do what you love most!** **Education** * High School Diploma **Knowledge** * Customer service and assistance * Vehicle driving * Maneuvering techniques * Local highways and main roads **Skills** * Luggage handling * Use of carts for luggage transportation * Vehicle driving **Languages** * English Level 3\-Intermediate **Licenses and Certifications** * Type A Driver's License **Software or Tools** **Work Experience (years/months)** Minimum 1 year in the position **Work Experience by Area** Operations and activities of the Bell Services Department Application ID: 34148

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Bilingual Operations Agent | Tourism65183014791043123

Bilingual Operations Agent | Tourism

Job Summary: We are seeking a Bilingual Operations Agent to manage and coordinate daily tour and service operations, ensuring unforgettable experiences. Key Highlights: 1. Growth opportunity in a global company experiencing continuous expansion. 2. Work in tourism operations and provide customer service. 3. Develop your skills in reservation management and tour coordination. At **Amigo Tours**, we are a leading company in the tourism sector, with a presence in **8 countries across Latin America, Europe, and Asia**. We operate over **250 tours daily** and collaborate closely with the world’s top online travel agencies and wholesalers. Our commitment is to deliver unforgettable experiences and high-quality service in every destination. Today, we are looking to add a **Bilingual Operations Agent** to our team in Cancún. **Requirements**: * Conversational English at B2 level (mandatory). * Bachelor’s degree in Tourism, Hospitality, Public Relations, Foreign Languages, International Business, or related field. * Proficiency in Microsoft Office Suite, with intermediate-level **Excel** (pivot tables). * Passion for tourism operations. * Attention to detail, dynamism, and enthusiasm. **Main Responsibilities**: * Manage and confirm reservations. * Provide **customer service** via phone, email, and chat. * **Coordinate daily operations** for tours and services. * Assign guides, vehicles, and suppliers according to scheduling. * Monitor schedules, meeting points, and routes. * Address and resolve operational incidents in real time. * Maintain constant communication with guides and internal departments. * Record and update operational information in systems. * Support last-minute changes, cancellations, and adjustments. **We Offer**: * Salary: $15,000\-18,000 net * Statutory benefits. * 5% savings fund. * Working hours: 1:00 pm to 9:00 pm (30-minute lunch break). * Growth opportunity within a company undergoing continuous international expansion. Location: Downtown Cancún, SM 27 (Market 28 area). If you are dynamic, organized, and passionate about tourism, this is your chance to grow within a global company. Job Type: Full-time Salary: $15,000\.00 \- $18,000\.00 per month Benefits: * Savings fund Work Location: On-site

Mercado 28, Locales 90 - 100, Supermanzana 28, 77509 Cancún, Q.R., Mexico

$MXN 15,000-18,000/year

Arquitecto65178397788035124

Summary of the Position: Development of plans, creation of renders, interior design and project coordination, customer service, and on-site supervision. Key Highlights: 1. Comprehensive development of architectural and executive plans 2. Creation of renders and innovative design proposals 3. Coordination of interior design projects and customer service * Development of architectural and executive plans. * Creation of renders and design proposals. * Interior design and project coordination. * Customer service and follow-up. * Site visits, supervision, and support for field activities. * Coordination with internal team and contractors. Employment Type: Full-time Salary: $16,000.00 - $18,000.00 per month Work Location: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 16,000-18,000/year

QUALITY DISTRIBUTION ANALYST (REMOTE OPPORTUNITY)65172765408131125

QUALITY DISTRIBUTION ANALYST (REMOTE OPPORTUNITY)

Summary: Hyatt Hotels Corporation seeks an enthusiastic Quality Distribution Analyst to collaborate with the E-Commerce team, contributing to data analysis, reporting, and problem-solving to make Hyatt a leading hospitality company. Highlights: 1. Collaborate closely with broader hotels and corporate teams 2. Be part of a team passionate about purpose and nurturing new skills 3. Focus on collecting, processing, and interpreting data for insights Summary **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Quality Distribution Analyst to join our Hyatt Inclusive Collection E\-Commerce team. In this role, you will be collaborating closely with the broader hotels and corporate team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We’re proud to offer exceptional corporate benefits which include: * Flexible work schedule * Work\-life benefits **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **The Role** This role focuses on collecting, processing, and interpreting data to uncover actionable insights, creating clear reports that support business decision\-making, and facilitating data\-driven strategies. * Data collection \& analysis: Gather data from multiple sources, clean it, and analyze trends or patterns. * Reporting: Create reports, dashboards, and visualizations to communicate insights. * Problem\-Solving: Identify issues or inefficiencies and propose solutions. * Stakeholder Communication: Work with teams to understand requirements and deliver actionable insights. * Understands the correct internal system setup (Rates, Availability, and Inventory) * Understands the workflows for website structures and booking engine integrations that deliver seamless experiences across digital and direct sales channels. * Collaborate and lead cross\-training with teams with the Call Center team and Hyatt Inclusive Collection properties. Qualifications **Experience Required:** * 3\+ years in QA, travel industry experience, preferably in areas of e\-commerce, sales, or related field (Direct Channel experience preferred). **Experience Preferred:** * Bachelor's Degree or 3\+ years of experience in a similar role * Spanish and English languages required * Excellent PC literacy * QA tools (Microsoft 360, Experience in data modeling and analysis using Excel and Power BI) * Knowledge of Property Management System PMS, Inssist, or Opera, optional but preferred. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

C. 50 4050, 77516 Cancún, Q.R., Mexico

General Services Analyst65166801264130126

General Services Analyst

Job Summary: We are seeking a General Services Analyst with experience in resource management, document control, budgeting, and personnel processes, distinguished by adaptability and customer service. Key Points: 1. Experience in resource management and document control 2. Skills in teamwork, initiative, and analytical thinking 3. Knowledge of budget control and personnel administration General Services Analyst **Join Grupo Xcaret to do what you love most!** **Education** * Bachelor’s degree in Business Administration or Industrial Engineering **Knowledge** * Resource management * Document control and administrative processes * Budget control * Personnel administration processes **Skills** * Adaptability * Teamwork * Sense of urgency * Initiative and adaptability * Customer service * Analytical thinking **Languages** **Licenses and Certifications** **Software or Tools** * Intermediate Office Suite * SAP **Work Experience in years/months** 2 accumulated years 1 year in the position **Work Experience in Areas** Maintenance administration, accounting or related fields Request ID: 34080

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Xavage Visitor Services Sub-Management65163407040387127

Xavage Visitor Services Sub-Management

Position Summary: Coordinate and supervise visitor services, managing groups, complaints, and ensuring service quality with a strong customer focus. Key Highlights: 1. Leadership in customer service and personnel management for guest services. 2. Key skills in negotiation, communication, and results orientation. 3. Experience with tools such as Salesforce and Office in a dynamic environment. Xavage Visitor Services Sub-Management **Education** * Bachelor’s degree in Business Administration or Tourism **Knowledge** * Complaint handling, * Group management, * Service quality, * First aid **Skills** * Leadership * Communication * Proactivity * Adherence to procedures and standards * Excellent interpersonal relationships * Teamwork * Sense of urgency * Teamwork * Analytical ability * Negotiation ability * High customer orientation * Organization · Foresight * Business vision * Accountability * Results orientation * Initiative and adaptability * Personnel management and administration * Handling of objections and complaints * Emotional intelligence **Languages** * English Level 4\-Advanced **Licenses and Certifications** **Software or Tools** * Intermediate Office Suite * Trust You * CSAT * Salesforce **Work Experience in years/months** 5 years **Work Experience in areas** Guest services, Concierge, Customer service, Personnel management

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

General Assistant - Packaging and Drilling65163386317443128

General Assistant - Packaging and Drilling

Job Summary: Polimob is seeking a General Assistant for production who is eager to learn, responsible, and punctual to join a stable work team. Key Highlights: 1. Opportunity for professional development in production 2. Integration into a stable work team 3. Industry-leading furniture manufacturing company **We are hiring! Join Polimob’s production team.** **Position:** General Assistant – Drilling and Packaging At **Polimob**, an industry-leading manufacturer of kitchens, closets, and bathroom furniture for residential use, we seek committed individuals eager to learn and join a stable work team. **Requirements:** * Must be over 18 years of age * Ability to perform physical tasks involving lifting, moving, and handling materials * Responsible and punctual individual * Eagerness to learn * **Preferred:** Basic knowledge of carpentry, tool handling, or item packaging **We Offer:** * Weekly salary **starting at $2,500 net**, depending on skills * 48-hour weekly schedule, **Monday through Friday**, with **Saturday and Sunday off** * **Mandatory benefits** * **Free transportation** from designated locations Work location: Near Central de Abastos market. Immediate hiring **Interested candidates should send CV or application to email rh@polimob.mx** or WhatsApp 9981441294 Join a growing company and build your career in the production area! Job Type: Full-time Salary: $2,500.00 – $3,000.00 per week Benefits: * Transportation assistance or service * Option for indefinite-term contract * Free uniforms Work Location: On-site employment

343P+HP Lagos del Sol, Q.R., Mexico

$MXN 2,500-3,000/month

Customer Service Advisor65163367958017129

Customer Service Advisor

Job Summary: We are looking for a Customer Service Advisor with a passion for tourism to join our Contact Center and provide online support, address inquiries, and ensure customer satisfaction. Key Highlights: 1. Join a team committed to delivering unique travel experiences 2. Opportunity to collaborate in improving customer service processes 3. Work within a dynamic and growing team **Description:** ---------------- Start the year with new challenges and a new professional opportunity. At PriceTravel, we are a team dedicated to delivering unique travel experiences, ensuring quality and satisfaction in every detail. A 100% Mexican company, a global distribution leader with 25 years in the market and presence across multiple channels to effectively and personally serve every traveler. Currently, we have openings for Customer Service Advisors to join our Contact Center in Cancún. If you are passionate about tourism and have customer service experience, we want to meet you! **Main Responsibilities:** * Provide customer support during their online purchase process * Address inquiries and resolve issues quickly and efficiently * Ensure a satisfying customer experience * Collaborate with various departments to improve service processes **Requirements:** * Customer service experience * Proficient use of computer equipment * Availability to work evening shifts (8-hour shifts between 08:00 and 00:00 hours) **Benefits:** * Base salary * Food allowance: $520 monthly * Grocery support: $709 monthly * Monthly performance bonus * Savings fund Benefits exceeding legal requirements * If you meet the requirements and are ready to join a dynamic and growing team, we look forward to your application! **Requirements:** --------------- **Requirements:** * Customer service experience. * Proficient use of computer equipment * Availability to work evening shifts (8-hour shifts between 08:00 and 00:00 hours)

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 520/biweek

Internal Security Guard651595310296341210

Internal Security Guard

Job Summary: Protect and monitor facilities and their contents by controlling access and adhering to security protocols with responsibility and effective communication. Key Responsibilities: 1. Protection, surveillance, and access control of facilities 2. Responsibility, attentiveness, and good physical condition 3. Ability to resolve conflicts and remain calm under pressure Provide security services through protection, surveillance, and access control of buildings and other facilities and their contents (information, equipment, warehouses, and employees) in accordance with security policies, procedures, standards, and regulations. Relevant work experience; responsible, attentive, and in good physical and mental health for monitoring duties; capable of resolving conflicts, communicating effectively, remaining calm under pressure, and possessing the integrity and discipline to follow security protocols; availability to work varied shifts. Job Type: Full-time Salary: $10,000.00 - $12,000.00 per month Benefits: * Salary increases * Company parking * Free uniforms * Grocery vouchers Work Location: On-site employment

C. Encino 33, 77533 Cancún, Q.R., Mexico

$MXN 10,000/month

Trajinera Host C651544481237771211

Trajinera Host C

Job Summary: We are seeking a proactive and extroverted Trajinera host with customer service skills and assertive communication skills for group management. Key Highlights: 1. Dynamic role with constant interaction and group management. 2. Opportunity to apply communication and customer service skills. 3. Environment that values proactivity and teamwork. Trajinera Host C **Education** * High School Diploma **Knowledge** * Group Management * Basic Swimming **Skills** * Customer Service * Assertive Communication * Extroverted * Proactive * Teamwork **Languages** * English Level 1\-Basic Expressions **Licenses and Certifications** **Software or Tools** **Work Experience in Years/Months** 0 to 6 months **Work Experience in Areas** Customer Service

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Recreational Activities Services Assistant Xcaret651544478455051212

Recreational Activities Services Assistant Xcaret

Job Summary: We are seeking a Recreational Activities Services Assistant at Xcaret with experience in customer service, group management, and a passion for outdoor activities. Key Points: 1. Experience in adventure recreational activities 2. Skills in group management and customer service 3. Certification in First Aid Recreational Activities Services Assistant Xcaret **Education** * High School Diploma **Knowledge** * Customer Service * Communication * Teamwork * Swimming * Innovation **Skills** * Verbal fluency, * Group management, * Teamwork, * Service-oriented attitude, * Extroverted, * Adaptability, * Initiative, * Passion for Outdoor Activities * Tolerance **Languages** * English Level 2\-Basic **Licenses and Certifications** * Certification in First Aid **Software or Tools** * Cleaning Equipment and Tools * Snorkeling Equipment **Work Experience in years/months** 1 year **Work Experience in areas** In Adventure Activity Operations or related areas

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Vehicle Fleet Mechanic651544413194261213

Vehicle Fleet Mechanic

Job Summary: We are seeking a Vehicle Fleet Mechanic to ensure the highest mechanical quality of our fleet by performing maintenance, inspections, and diagnostics. Key Responsibilities: 1. Ensure the highest mechanical quality of the vehicle fleet at the airport. 2. Perform rapid maintenance services and diagnostic inspections. 3. Maintain organization and cleanliness of the work area. We are looking for enthusiastic individuals to join our team at the **Cancún Airport**! As a **Vehicle Fleet Mechanic**, you will be responsible for ensuring the highest mechanical quality of our fleet. **Responsibilities:** * *Rapid Maintenance Services*: \- Oil change, air filter, fuel filter, cabin filter, brake pads and rotors. \- Spark plug and wire inspection and replacement; suspension and steering components. \- Wheel alignment and balancing (as applicable). * *Inspections and Diagnostics*: \- OBD scanner reading. \- Visual inspection for leaks, looseness, and wear. \- Evaluation of noises and vehicle behavior. * *Organization and Cleanliness*: \- Cleaning of the work area after each service. \- Proper disposal of waste (used oil, filters, parts). \- Inventory review of parts and basic materials. **Requirements:** * Completed high school diploma (preferably in Engineering, Mechanics, Maintenance, or related field) * Ability to drive both manual and automatic vehicles. * Valid driver’s license. * Experience in automotive mechanics. * Responsibility and sense of urgency. * Effective communication and organizational skills. **What We Offer:** * Competitive salary paid 100% through payroll. * Employee transportation. * All statutory benefits. * Year-end bonus exceeding legal requirements. * Annual bonus. * Medical Expense Insurance. * Life Insurance. * Vacation days exceeding statutory requirements. * Grocery vouchers. **Experience it yourself and help build the future of mobility with us!** Position Type: Full-time, Indefinite-term Salary: $16,867.42 per month Benefits: * Employee discount * Paternity leave exceeding statutory requirements * Option for indefinite-term contract * Major Medical Expense Insurance * Life Insurance * Additional vacation days or paid leave * Grocery vouchers Application Question(s): * Do you have experience in automotive mechanics? * Can you drive both manual and automatic vehicles? * Is the Cancún Airport a convenient location for you as a workplace? Education: * Completed high school diploma (Desirable) License/Certification: * Valid driver’s license (Desirable) Work Location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,867/year

CALL CENTER VENTAS - CANCÚN651389767875851214

CALL CENTER VENTAS - CANCÚN

**¿Te apasionan las ventas, el servicio y el mundo del turismo?** ¡Esta es tu oportunidad de brillar! En **IMPORTANTE EMPRESA DE VIAJES** estamos buscando personas entusiastas, con experiencia en **ventas turísticas, atención al cliente o call center**, que quieran crecer en una de las empresas líderes del sector. Tenemos vacantes en español o en inglés **¿Qué necesitas para postularte?** * Experiencia en ventas, atención al cliente, turismo o áreas afines * Actitud proactiva y ganas de aprender * Pasión por ofrecer un excelente servicio * Buen manejo de tecnología, paquetería Office avanzado * Disponibilidad de horario **¿Qué te ofrecemos?** * Ingresos de $15,000\-$20,000 aprox. mensuales * Excelentes esquemas de pago * Descuentos para viajar y en productos turísticos * Planes de carrera y desarrollo profesional * Capacitación continua * Servicio de gastos médicos menores * Bonos por referir a tus amigos $2500 * Fondo de ahorro y mucho más… ¡No dejes pasar esta oportunidad de unirte a un gran equipo! \#SomosparteD \#Vacantes \#CallCenter \#Ventas \#Turismo \#Trabajo Tipo de puesto: Tiempo completo, por tiempo indeterminado Sueldo: $15,000\.00 \- $20,000\.00 al mes Beneficios: * Descuento para empleados * Descuentos y precios preferenciales * Programa de referidos * Seguro de gastos médicos * Seguro de vida * Vales de despensa Pregunta(s) de postulación: * ¿Cuentas con disponibilidad para rotación de turnos? * ¿Estás acostumbrado a trabajar bajo un esquema de comisiones, basado en metas y objetivos? Experiencia: * VENTAS: 1 año (deseable) Lugar de trabajo: Empleo presencial

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 15,000-20,000/year

HubSpot Consultant - Mexico (Remote)651667991921941215

HubSpot Consultant - Mexico (Remote)

Summary: Hyperscayle is seeking an experienced HubSpot Consultant to design, implement, and optimize HubSpot solutions for clients, driving growth and efficiency in Revenue Operations. Highlights: 1. Trusted advisor role in designing and optimizing HubSpot solutions 2. Focus on driving growth and efficiency in Revenue Operations 3. Opportunity to collaborate with technology and leadership teams **About Us:** Hyperscayle is a revenue operations advisory and implementation firm. We help companies grow and scale by streamlining how marketing and sales work together across the lead\-to\-cash lifecycle. We implement best\-in\-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo. We are looking for an experienced **HubSpot Consultant** who will be a trusted advisor to our clients. As a HubSpot Consultant, you will be responsible for designing, implementing, and optimizing HubSpot solutions that drive growth and efficiency in Revenue Operations processes. We are looking for someone passionate about technology, data, and business process efficiency. The Hyperscayle team gets seriously passionate about the potential of RevOps to make a measurable difference to the companies – and the people – we work with. We've lived in their shoes, so we feel genuine joy when we help other marketing, sales and operations leaders succeed. We value team members with the same enthusiasm and clear point of view, so we're looking for someone who will question the status quo and provide new suggestions to create better business results – for us and our clients. We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve. You're a great fit for this role if you are comfortable in a client facing role and can drive the business process conversations to maximize the value that CRM and HubSpot solutions provide to their business. **What You Will Do:** * Implementing, configuring, and maintaining HubSpot instances (CRM, Marketing Hub, Sales Hub, Service Hub). * Designing automation flows for marketing, sales, and customer service. * Configuring pipelines, reports, dashboards, and processes that support sales and customer success teams. * Analyzing data and metrics to propose continuous improvements in Revenue Operations. * Training users and teams in best practices within the HubSpot ecosystem. * Collaborating with technology and leadership teams to align business processes with strategic objectives. **Your knowledge, skills and abilities:** * Proven experience (3\+ years) working with HubSpot (implementations, migrations, or advanced administration). * Knowledge of Revenue Operations, sales processes, marketing automation, and customer management. * Strong skills in data analysis and reporting within HubSpot. * Ability to communicate technical concepts clearly and practically to non\-technical teams. * Intermediate/advanced English (spoken and written). * Only Resumes in English will be considered * Authorized to work in Mexico **What would make you an outstanding candidate** * HubSpot certifications (e.g., HubSpot Solutions Partner, Inbound Marketing, RevOps). * Ability to mentor, train, and develop others in a team environment * Excellent communication and analytical skills * Close attention to detail * Ability to work independently, as well as part of a team, on multiple projects * Understanding of Sales and Marketing workflows and business processes * Understanding of marketing automation * Ability and willingness to learn new technologies and continually expand skills ***Why Hyperscayle?*** We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. ***We currently offer the following benefits:*** * Access to private medical insurance through MetLife. * Life insurance policy through Metlife Seguros. * 30\-day Aguinaldo bonus and a monthly technology stipend. * Contribution of 8% of the employee's salary to a savings fund. * Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to. * Family\-friendly benefits, extended parental leave for when you need to spend critical time with new family members, and employer\-paid short\-term and long\-term disability. * Support individual development through certifications, continued learning, conferences, and more. We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Hyperscayle is an Equal Opportunity Employer.

Store Employee650923902572821216

STORE EMPLOYEE We are a national company dedicated to the sale of irrigation hydraulic equipment; our headquarters is located in Monterrey, NL, and the branch for which we are seeking staff is located in Cancún, QRoo. (in front of Crit or Teletón). Job responsibilities for this vacancy: (All staff perform these activities, therefore they are shared responsibilities) \-Customer service (counter sales) \-Telemarketing \-Warehouse (inventory management and merchandise arrangement) \-Cashier (cash reconciliation, cash reports, bank deposits) \-Local deliveries Key requirements: 1\-Valid driver's license (standard) 2\-Preferably married or in a common-law relationship 3\-Educational level: High school diploma. We offer: $15,000 monthly \+ statutory benefits. \*Bi-weekly payment \*Paid training \*Statutory benefits (IMSS, INFONAVIT, vacation bonus, Christmas bonus, vacation days, etc.) Work location: Cancún, QRoo. (in front of Crit or Teletón) Position type: Full-time Salary: $15,000.00 per month Workplace: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 15,000/year

Payroll Specialist650898497064981217

Payroll Specialist

**GLOBALIA MANAGEMENT IS SEEKING A PAYROLL SPECIALIST** We are currently looking for talent to join our payroll team. **Required Profile** * Bachelor’s degree in Business Administration or Accounting * Knowledge of: * Federal Labor Law (LFT) * Tax Administration Service (SAT) * Social Security Institute (SUS) * Digital Information System for Employers (IDSE) * Integrated System for Collection and Control of Employer Contributions (SIRCE) * Mexican Institute of Social Security (IMSS) * National Workers’ Housing Fund Institute (INFONAVIT) * Tax calculation * Budgeting * Salaries, wages, and professional fees * Tax regimes (SA, SAS, SRL) * Organized * Proactive * Detail-oriented * Analytical **We Offer** * Competitive salary * Benefits exceeding legal requirements * Career growth **Application** Send your CV to the following email addresses: reclutamiento@rhencondominios.com capitalhumano@rhencondominios.com For inquiries, contact via WhatsApp or phone call: 984 168 6189 \| 984 745 2754 Job type: Full-time Work location: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Call Center Agent650870435759381218

Call Center Agent

Take the next step in your career as a Call Center Agent—join the team of change! And develop your skills with us *Requirements:* * Basic–intermediate English (spoken and written) * Passion for customer service * Sense of urgency * Conflict resolution * Teamwork * Active listening We offer: * Competitive salary * Benefits exceeding legal requirements * Uniforms * Brand benefits Work location: Downtown Playa del Carmen Rotating schedule: 9:30 a.m.–5:00 p.m., 1:00–9:00 p.m., and 3:00–11:00 p.m. Apply by sharing your CV through this channel *Applications without a CV will not be considered Job type: Full-time Salary: $13,000.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Language: * English (Mandatory) Workplace: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 13,000/year

Telephone Collections Manager650870431978251219

Telephone Collections Manager

**Position:** Telephone Collections Executive **Work Mode:** On-site **Shift:** Morning or Afternoon (to be chosen) **Requirements** * Proven experience in **difficult telephone collections** * Excel proficiency (basic\-intermediate) * **Negotiation with difficult customers** * **Effective communication** * **Frustration tolerance** * Articulate speaking ability * Completed high school diploma (minimum) * Valid documentation **We Offer** * **Monthly base salary:** $9,451\.20 * **Uncapped commissions** * **Bi-weekly payment** * **Statutory benefits from day one:** * IMSS * INFONAVIT * Vacation bonus * Year-end bonus **Schedule** Morning shift: **Monday to Sunday, 8:00 a.m. to 2:30 p.m.** Afternoon shift: **Monday to Sunday, 2:30 p.m. to 9:00 p.m.** Both schedules include a **fixed mid-week rest day** **Current availability:** You may choose the shift that best suits you. Job type: Full-time Salary: $9,451\.02 \- $14,935\.36 per month Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 9,451/month

Liaison and Control Assistant650760971998751220

Liaison and Control Assistant

Liaison and Control Assistant **Education** * Bachelor's degree in Logistics or Industrial Engineering **Knowledge** * Data telemetry handling * GPS handling and knowledge * Data analysis **Skills** * Organization * Communication skills * Technical skills * Analytical and critical thinking ability * Proactivity * Adherence to procedures and standards * Initiative and adaptability **Languages** **Licenses and Certifications** **Software or Tools** * Office 360 suite **Work Experience in years/months** 0 to 6 months accumulated **Work Experience in areas** * Monitoring * Customer service * Logistics * Tour operators

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Customer Service Manager650759292883211221

Customer Service Manager

**Description:** ---------------- Start the year with new professional challenges and join a leading company in the tourism sector. At PriceTravel, we are a team committed to delivering unique travel experiences, ensuring quality and satisfaction in every detail. A 100% Mexican company, leader in global distribution, with 25 years in the market and presence across multiple channels to effectively and personally serve each traveler. We are currently seeking a Customer Service Manager to lead the operations of our Contact Center. This position requires strategic vision, results orientation, and strong leadership, with the ability to transform customer service into a driver of business growth. Key responsibilities: * Define and execute the Customer Service strategy aligned with departmental objectives * Manage key metrics (NPS, CSAT, SLA, AHT) and promote continuous improvement * Lead teams, processes, and digital transformation and automation projects * Make data-driven decisions based on customer experience (CX) analysis * Collaborate cross-functionally with key business areas What do we offer? * Competitive salary * Benefits exceeding legal requirements * Savings fund * Performance bonus * The opportunity to make your mark at one of Mexico’s leading OTAs with a global vision Are you interested in this challenge? Send us your updated CV. **Requirements:** --------------- Requirements: * Bachelor’s degree in Business Administration, Tourism, Marketing or related field * Experience leading Customer Service / Contact Center operations * KPI management and data-driven decision making * Team leadership and results orientation * Strategic vision of CX, processes, and digital transformation

C. 50 4050, 77516 Cancún, Q.R., Mexico

A Salesperson with Strong Telemarketing Experience650704633542431222

A Salesperson with Strong Telemarketing Experience

**Asio Marketing is Looking for a Salesperson with Strong Telemarketing Experience in Cancun – Cancún, Quintana Roo** ------------------------------------------------------------------------------------------------------------------ This is **NOT** customer service. This is **NOT** tourism sales or timeshare. This is a position for **top-tier closers** who want to sell in the **future of digital marketing in Latin America**. We are looking for **hungry salespeople**, who live to close, love the phone, and want to **work hard, earn money, and master their craft**. What will you do? Call. Sell. Close. Earn money! You will work with **unlimited hot leads**. 100% focused on results. What do we offer? **Base salary** **Unlimited commissions** **Unlimited leads** **On-site work in VIP-condition offices** **A real opportunity to make money, not just hold a job** Who are we looking for? Proven sales experience **required** Fluent English **required** Shark mentality People who want to **earn**, not job security If this resonates with you, you’re probably one of us. Job type: Full-time Benefits: * Salary increases * Option for permanent contract Work location: On-site employment **Desired education level:** Basic **Desired experience level:** Mid-level **Departmental function:** Marketing / PR / Communications **Industry:** Call Centers / Telemarketing **Skills:** * Sales * Sales Closing * Persuasion * Negotiation * Results Orientation *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=696685eb4800004800421bf3\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Recreational Activities Assistant Xplor Fuego650632753172511223

Recreational Activities Assistant Xplor Fuego

Recreational Activities Assistant Xplor Fuego **Education** * Secondary School **Knowledge** * Customer Service and Attention. * Handling Complaints. * Swimming. * First Aid. * Aquatic and/or Recreational Activities. **Skills** * High Level of Customer Service * Teamwork * Extroverted * Good Communication Skills * Adaptability * Good Physical Condition **Languages** * English Level 2\-Basic **Licenses and Certifications** **Software or Tools** * Maintenance Workshop Tools EPIS * Radio **Work Experience in years/months** 6 months **Work Experience in Areas** Desirable: 6 months in customer service or staff roles in outdoor recreational activities, especially adventure-related or similar.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Waiter/Waitress650632732295691224

Waiter/Waitress

**Company:** The Westin Resort & Spa Cancún **Reports to:** Food and Beverage Manager / Head Waiter **Schedule:** Full-time **Position:** Sport Bar Waiter/Waitress **Grade:** 100 – Mexico Daily **Minimum experience:** 1 year in similar positions **Languages:** English (level B1, B2) **Specific knowledge:** Food and beverage service in an informal bar-style environment, basic mixology knowledge, national and international beers and premium beverages. Simple pairing techniques (snacks, hamburgers, appetizers, beers, spirits), POS system operation (Micros or other) and room account management. Personalized guest service in extended-consumption areas (live sports). **Minimum education:** Completed secondary school. **Skills:** * Energy, friendliness and extroverted personality for service in relaxed environments, speed and accuracy in taking and delivering orders, strong memory and organizational skills to handle multiple tables simultaneously, ability to work under pressure, effective communication with kitchen, bar and waitstaff teams. Punctuality, professional appearance and proactivity. **Position description:** * The Sport Bar Waiter/Waitress at The Westin Resort & Spa Cancún is responsible for delivering dynamic, friendly and efficient service to guests in a casual and lively atmosphere. Their service must combine warmth with speed, ensuring an enjoyable experience while guests watch sports, enjoy drinks and bar-style food. **Responsibilities:** * Set up Sport Bar stations and tables before each shift. * Greet and attend to guests in a friendly and personalized manner. * Take food and beverage orders, advising on popular options. * Serve alcoholic beverages in compliance with legal and brand guidelines. * Monitor responsible alcohol consumption, reporting incidents if necessary. * Attend to guest needs during sporting events or special broadcasts. * Keep the service area clean and well-stocked, including glassware, china and stations. * Coordinate with kitchen and bar to ensure timely and accurate order delivery. * Process payments accurately, either charged to room or paid in cash. * Promote a safe, fun and respectful environment for all guests. * Support special Sport Bar activities (themed events, promotions, special nights). * This description is illustrative and not exhaustive. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Customer Service650608427064341225

Customer Service

EXCLUSIVELY FOR RESIDENTS OF PLAYA DEL CARMEN Customer Service and Call Center Work Area: Playa del Carmen, Quintana Roo WE OFFER \-Salary of $12,500\+ \-Social Security \-Vacation days \-Year-end bonus \-INFONAVIT. Uniform. Training. REQUIREMENTS Experience: Minimum 1 year in the field Education: High school diploma; incomplete degree in administration or related field Gender: Indifferent Age: 25 to 45 years old Language: English (not required but preferred) Work Schedule: Monday to Friday, 8 a.m. to 6 p.m.; Saturday, 8 a.m. to 2 p.m. Only the following skills are required: Ability to process contracts, operate computer equipment, handle cash transactions, and provide telephone support. Position Type: Full-time, indefinite term Salary: $12,500\.00 per month Schedule: * 8-hour shift Benefits: * Option for indefinite-term contract * Free uniforms Compensation Types: * Annual bonus Education: * Completed high school diploma (Desirable) Experience: * Customer service: 1 year (Desirable) Work Location: On-site employment Position Type: Full-time Salary: $12,500\.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Education: * Completed high school diploma (Desirable) Experience: * Customer service: 1 year (Mandatory) Work Location: On-site employment

30 Avenida Nte. MZA 43, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 12,500/year

Salesperson at Counter650590414554901226

Salesperson at Counter

**UNITAM, A COMPANY DEDICATED TO THE SALE OF CORPORATE UNIFORMS, IS SEEKING:** **TELEMARKETING SALES REPRESENTATIVE** **Responsibilities:** Customer service in-store and prospecting new customers via telephone and email. **Requirements:** * Basic computer skills are mandatory * Strong verbal communication skills * Experience in customer service. **We Offer: $2,600 WEEKLY (less taxes) + COMMISSION, BENEFITS, AND SOCIAL SECURITY; WE PROVIDE TRAINING.** Location: Av. Yaxchilán 80 Mz 14 lote 1,3, 5 y 7, Supermanzana 22, 77500 Cancún, Q.R. Position Type: Full-time Salary: Starting at $2,600.00 per week Benefits: * Free uniforms Work Location: On-site employment

Av Yaxchilán 1470, 77500 Cancún, Q.R., Mexico

$MXN 2,600/month

DESPIACHADOR LOGÍSTICO650521959681301227

DESPIACHADOR LOGÍSTICO

REQUISITOS: Preparatoria terminada o carrera trunca Experiencia mínima de 1 año en coordinación de rutas de conductores de reparto Experiencia en gestión de personal a cargo (conductores de reparto) Manejo de paquetería Office y smartphone Android. Disponibilidad para trabajar de lunes a domingo con un día de descanso entre semana Contar con licencia de conducir tipo "B" vigente FUNCIONES: Resolución de incidencias en la entrega de mercancías Carga y descarga: Coordinación y participación Realizar el monitoreo del equipo en campo, vehículos y rutas Seguimiento y rastreo de envíos Brindar soporte a los pedidos con inconsistencias en los datos que acompañan a los productos, con el fin de mantener el flujo operativo y cumplir con los plazos establecidos. Registro de incidencias relacionadas con la nómina del personal operativo. HABILIDADES: Orientación a resultados Liderazgo Capacidad de negociación Trabajo en equipo Gestión de personal Tipo de puesto: Tiempo completo Sueldo: $15,600.00 - $18,000.00 al mes Lugar de trabajo: Empleo presencial

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 15,600/year

Monitoring Specialist650521959371531228

Monitoring Specialist

**Monitoring Specialist** **Salary:** $12,000 net monthly **Job Type:** Full-time **Schedule:** Monday to Friday from 8:00 a.m. to 6:00 p.m. Saturdays from 8:00 a.m. to 1:30 p.m. Fixed Sunday off **Job Description** A growing company is seeking a **Monitoring Specialist**, responsible for real-time monitoring of units, branches, and personnel to ensure compliance with established security protocols. **Functions and Responsibilities** * Live CCTV monitoring for branch openings. * Daily follow-up on opening and closing incidents until resolution. * Real-time surveillance of cash collection personnel. * Detection of security events and abnormal situations. * Incident analysis and reporting of findings. * Supervision of security guideline compliance during authorized routes and stops. * Execution of security protocols. * Verification of unit locations via GPS (minimum 3 times per day). * Control of staff entry and exit. * Registration of staff assigned to GPS-equipped units. * Tracking of numbered reports. * Other duties inherent to the position. **Requirements** * Minimum **1 year of experience as a Monitoring Specialist**. * Knowledge of **GPS systems**. * Experience operating a **telephone switchboard**. * Knowledge of **vehicle recovery procedures**. * Knowledge and application of **security standards**. * Education: * Completed bachelor’s degree, current candidate, or incomplete studies in **Criminology or Law**, or * Completed high school. **We Offer** * Monthly salary of **$12,000 net**. * **Statutory benefits from day one** (IMSS, Infonavit, Christmas bonus, vacation, vacation premium). * Job stability. * Direct hiring by the company. * Positive work environment. Job Type: Full-time Salary: $12,000.00 per month Benefits: * Option for an indefinite-term contract * Free uniforms * Grocery vouchers Workplace: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 12,000/year

Agente de Centro de Llamadas650519667877141229

Agente de Centro de Llamadas

**Empleando México busca Agente de Centro de Llamadas en Cancún, Quintana Roo** -------------------------------------------------------------------- En **Empleando México**, estamos contratando **Asesores de Centro de Llamadas** con gran capacidad de adaptación, empatía y orientación al servicio, que quieran crecer profesionalmente y formar parte de un equipo dinámico. Queremos personas que disfruten ayudar, se retengan a sí mismas día a día y valoren la estabilidad laboral dentro de una empresa en constante crecimiento. Responsabilidades principales: * Atender llamadas entrantes y salientes con actitud de servicio. * Brindar soluciones claras y efectivas a clientes. * Escuchar con empatía y mantener comunicación asertiva. * Dar seguimiento a solicitudes y canalizar casos especiales. * Contribuir a un ambiente laboral colaborativo y enfocado en resultados. Requisitos: * Experiencia previa en Centro de Llamadas o atención a clientes (deseable, no indispensable). * Gusto por el trato con las personas y vocación de servicio. * Habilidades de comunicación, escucha activa y resolución de problemas. * Actitud positiva, adaptabilidad y disposición para aprender. * Disponibilidad de horario tiempo completo y trabajando de manera presencial * Inglés avanzado (indispensable) * Vivir en **Cancún** Ofrecemos: * Estabilidad laboral en una empresa consolidada. * Sueldo competitivo \+ prestaciones de ley. * Oportunidades de desarrollo y crecimiento profesional. * Capacitación inicial y continua. * Excelente ambiente laboral, dinámico y colaborativo. Postúlate hoy mismo y sé parte de un Centro de Llamadas donde tu empatía, compromiso y actitud marcan la diferencia. **Nivel de educación deseada:** Media Superior **Nivel de experiencia deseada:** Nivel Medio **Función departamental:** Comercial / Ventas **Industria:** Centros de Llamadas / Telemarketing **Habilidades:** * Gestión de llamadas * Atención telefónica * Telemarketing *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=69628455480000490041804d\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

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