Description
MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic.
Position: **Technical Support at Martín Carrera**
Key responsibilities include:
Providing first- and second-level technical support to Apple users.
Delivering personalized customer service.
Tracking completed services.
Recommending additional services and promotions.
Meeting performance metrics and indicators.
We offer:
Gross monthly salary: $9,900\.00 (salary growth and service commissions).
Monthly food vouchers: $350\.00
Punctuality bonus: $900\.00 (paid directly to payroll)
Statutory and above-statutory benefits:
100% IMSS contributions.
Apple Certified Macintosh Technician certification.
Direct employment contract with the company.
17-day Christmas bonus, increasing based on seniority.
12 vacation days.
Vacation premium.
Profit-sharing of up to 3 months.
Life insurance and funeral expense assistance.
Uniforms.
Career advancement opportunities.
Ongoing training.
Additional benefits after 3 months (permanent payroll):
Savings fund.
Discounts from prestigious brands.
Christmas bonus.
Requirements:
Education: Completed high school diploma.
Passion for technology and Apple products.
Customer service orientation.
Willingness to travel.
Interest in sales.
Strong verbal communication skills.
Availability of time.
Work schedule: Monday through Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekly rest days).