SYSTEMS MANAGER

Description

Position Summary: This role aims to ensure optimal operation of the technological infrastructure while providing technical support to stores and offices, in accordance with established policies and protocols. Key Responsibilities: 1. Ensure optimal operation of the technological infrastructure. 2. Provide technical support to stores and offices. 3. Manage inventory and technological assets. **Position Mission** The mission of this role is to ensure optimal operation of the technological infrastructure across operations, providing technical support to stores and offices in compliance with established policies, supervisory guidelines, and protocols. Job Description \- Develop and implement preventive and corrective maintenance plans for the technological infrastructure, and perform corrective maintenance as required. \- Install, configure, and update software and/or technological applications necessary for store and plaza office operations. \- Maintain control over inventory of computing equipment, software licenses, and technology services. \- Manage requests for new equipment and handle warranties, repairs, insurance claims, replacements, and disposal of assets. \- Supervise and advise users on the proper use of applications and technological tools. \- Promptly address all incidents related to the information technology area. **Requirements** \- Bachelor's degree or engineering degree in Information Technology, Computer Systems, Telecommunications, or related field. \- 2\+ years of experience in technical support and help desk. \- Experience with networks and technological tools. Employment Type: Full-time Salary: $18,320\.00 per month Work Location: On-site employment