Administrative Assistant

Description

Job Summary: We are seeking a Lead Qualification Executive to receive, validate, qualify, and assign prospects, ensuring high-quality follow-up and customer service. Key Highlights: 1. You are part of a team that supports business growth. 2. You collaborate in a healthy, cooperative, and holistic environment. 3. Opportunity for continuous professional development within the company. Join our family—we are the best team! We are a software distribution company specializing in Administrative and Accounting Software, with 43 years of market experience. We support business growth by providing intelligent solutions for various commercial, production, accounting, and other business processes. Our employees are our most valuable asset. We strive for their continuous development while always aiming for mutual benefit (win-win). We foster a healthy, cooperative, and holistic work environment among all colleagues. Job Description Lead Qualification Executive responsible for receiving, validating, qualifying, and assigning leads originating from various contact channels—ensuring timely and appropriate follow-up by the sales department and delivering high-quality initial customer service. Responsibilities Receiving leads generated through multiple channels (marketing campaigns, website, inbound calls, and messaging platforms). Verifying and validating contact information. Conducting preliminary interviews to qualify leads. Assigning qualified leads to sales executives. Monitoring overall lead status to ensure proper commercial follow-up. Answering inbound calls and appropriately routing leads. Responding to messages received via official messaging channels. Recording and updating prospect information in the CRM system. Maintaining constant communication and coordination with agencies and departments involved in lead generation. Assigning contacts for events, seminars, or marketing campaigns. Requirements Education Completed high school (minimum requirement). Experience Minimum 6 months of experience in customer service, telemarketing, or lead qualification. Knowledge Proficiency in CRM systems. Basic computer skills. Microsoft Office suite. Telemarketing experience. IP phone system operation. Skills Customer service orientation. Critical thinking. Active listening. Service-oriented attitude. Empathy. We Offer Direct employment with the company. Statutory benefits. 6.5% attendance bonus. 6.5% punctuality bonus. Working hours: Monday to Friday (Chapalita neighborhood). -Requirements- Minimum education: Upper secondary education – General Baccalaureate 1 year of experience Knowledge: Lead qualification, office productivity software, customer service administration Keywords: helper, assistant, administrative assistant, aux, auxiliary, assistant, helper, aide, administrative