Job Summary: Bvlgari is seeking a Client Advisor for its boutique in Moliere, Polanco, to serve as a brand ambassador and deliver a magnificent and memorable experience to clients. Key Highlights: 1. Be part of an authentic and passionate work environment 2. Work for a world-renowned contemporary brand such as Bvlgari 3. Be a bold and brilliant member of an innovative team Position **Client Advisor – Moliere, Polanco** **Bvlgari** is seeking a **Client Advisor** for our boutique in **Moliere, Polanco**. The **Client Advisor** is responsible for acting as Brand Ambassador and delivering an exciting, **MAGNIFICENT**, and memorable experience for our clients. This position operates under the direct supervision of the **Store Manager** and collaborates with other members of the **sales team** to drive sales and deliver exceptional client service. Becoming a **BOLD** member of the **Bvlgari** team means being part of an authentic and passionate work environment while working for a world-renowned **CONTEMPORARY** brand. Among our most urgent challenges is recruiting **BRILLIANT, PASSIONATE, and INNOVATIVE** individuals to join our team. As a global player, **Bvlgari** is committed to all issues affecting diversity and recruits and hires employees from around the world, ensuring that everyone has the opportunity to succeed. We believe employees from diverse cultural, linguistic, and national backgrounds provide us with **EXQUISITE** insights to understand complex international markets. Beyond diversity, we actively promote Corporate Social Responsibility, as we insist on maintaining a safe and open environment where **UNIQUE** individuals can express their own ideas and passions. Job responsibilities **Essential Responsibilities:** * Contribute to achieving store KPIs and service goals through proactive and consistent commitment to meeting both monthly and annual sales budgets. * Manage the sales process according to delivery standards (from Welcome to Packaging), ensuring correct application of sales techniques to deliver a **UNIQUE** shopping experience. * Convey the warm Italian hospitality mindset at every step of client interaction. * Listen empathetically to understand and adapt to client needs, providing personalized advice. * Establish and develop relationships with existing clients and engage new clients with Bvlgari. * Carry out all individual CRM activities as directed by the Store Manager, including CRM AFSS. * Communicate to management opportunities to develop community relationships and explore potential events to increase brand awareness and client loyalty among both new and existing clients. * *This job description does not include all responsibilities and duties and may be modified at management’s discretion at any time.* Profile **Key Competencies:** * Minimum **3 years** of work experience in a luxury retail environment or working with luxury products. * Proactive sales and negotiation skills. * Attention to detail, strong organizational skills, ability to prioritize tasks, and personal accountability. * Strong sense of initiative. * Must be available to work retail hours: weekdays, weekends, evenings, and holidays. * Ability to lift a certain amount of weight, up to 11 kilograms (25 pounds). * Proficiency in Microsoft Office programs: Excel, Word, PowerPoint; and ability to gain familiarity with store operations applications (Beanstore, Sales Force, SAP). * English is **desirable**. Additional languages are an advantage. JOB NUMBER### **BULG10187** COUNTRY / REGION### **Mexico** CITY### **Mexico City** CONTRACT TYPE### **Permanent**