Indeed
Graphic Designer / Community Manager
Job Summary:
We are seeking a Graphic Designer/Community Manager to create and manage digital content, strengthen the brand, and ensure online communication.
Key Highlights:
1. Creation and management of graphic and audiovisual content for social media.
2. Social media administration and digital customer service.
3. Collaborative work on communication campaigns and strategies.
**JOB PROFILE: GRAPHIC DESIGNER / COMMUNITY MANAGER**
**Position:** Graphic Designer
**Department:** Graphic Design, Marketing and/or Communication
**Company:** PVCancelería
**Work Schedule:** Full-time
**Work Modality:** On-site
**Availability:** Immediate
**Job Objective**
Create, produce, and manage graphic and audiovisual content for the company’s social media platforms, reinforcing brand image, customer communication, digital customer service, as well as proper handling of messages, objections, and crisis situations on social media.
**Functions and Responsibilities**
* Design graphic and advertising materials for social media and digital platforms.
* Record, edit, and produce photographs and videos (reels, stories, promotional videos, etc.).
* Publish and schedule content on the company website and social media platforms (Facebook, Instagram, TikTok, among others).
* Administer the company’s social media accounts.
* Respond promptly and professionally to customer messages, comments, and inquiries.
* Handle objections and provide customer service via social media.
* Mitigate and manage digital crises while safeguarding brand reputation.
* Collaborate with internal teams on campaigns, promotions, and communication strategies.
* Support event coverage, site visits, or external recordings when required.
**Technical Knowledge and Skills**
* Proficiency in Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro, After Effects or similar tools).
* Photo and video editing. (Must appear on camera in videos)
* Voice-over creation.
* Knowledge of social media formats and trends.
* Content recording using smartphones and/or cameras.
* Basic understanding of social media metrics and performance (desirable).
**Competencies and Skills**
* Creativity and innovation.
* Teamwork.
* Effective communication.
* Objection handling.
* Customer service.
* Ability to work under pressure.
* Organization and responsibility.
* Proactive and solution-oriented attitude.
**Requirements**
* Bachelor’s degree or technical diploma in Graphic Design, Communication, Marketing, or related field.
* Experience in design, editing, and social media management.
* Full-time availability.
* Ability to drive.
* Valid driver’s license.
* Availability for occasional travel.
Type of position: Full-time, probationary period
Contract duration: 1 month
Salary: Starting from $12,000.00 per month
Workplace: On-site employment

Sor Juana Inés de la Cruz 13, 42084 Pachuca de Soto, Hgo., Mexico
$MXN 12,000/year